Senior Staff Software Engineer

About Chargebee:

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform.

Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA.

Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model.

Our team builds high-quality and innovative software to enable our customers to grow their revenues powered by the state-of-the-art subscription management platform.

Job Summary:

As a Senior Staff Software Engineer – Engineering Excellence, you will be the primary visionary

for how our engineering organisation builds, tests, and deploys software. This is a high-impact,

high-autonomy role designed for a technical leader who thrives at the intersection of software

architecture, infrastructure, performance, and developer experience.

You will define the "Future of Engineering" at Chargebee, serving as a technical sounding board

for leadership while remaining deeply "hands-on" to design the underlying systems that

empower hundreds of engineers to ship high-quality code at velocity.

Key Responsibilities:

● Architectural Leadership: Define the long-term technical roadmap for our developer

platform, CI/CD pipelines, and automated testing frameworks.

● Scale & Performance: Optimize large-scale distributed systems to ensure our internal

tools are as resilient and scalable as our customer-facing products.

● Driving Innovation: Research and implement emerging technologies in the DevOps

and Cloud-native space to eliminate friction in the SDLC.

● Strategic Advisory: Act as a critical advisor to Engineering Leadership (VP/CTO level),

translating business needs into technical strategies that improve developer throughput.

● Influence & Collaboration: Work across diverse product and infrastructure teams to

unify engineering standards and drive the adoption of "Golden Paths."

Required Qualifications:

● Deep Technical Expertise: 12+ years of experience building and maintaining large-

scale distributed systems.

● Architectural Mastery: Proven ability to design complex, multi-tier architectures with a

focus on modularity, observability, and security.

● Performance & Scalability: Proven experience in designing, benchmarking, and

optimizing high-throughput, low-latency systems at scale. Strong understanding of

performance testing, capacity planning, and resource optimization across applications.

● DevOps & Cloud Native: Expert-level knowledge of Cloud providers (AWS/GCP/Azure)

and container orchestration (Kubernetes).

● CI/CD Guru: Extensive experience building or optimizing high-performance CI/CD

pipelines (e.g., Jenkins, GitLab CI, Tekton, or GitHub Actions) for large monorepos or

microservice ecosystems.

● Systems Thinking: The ability to look at the entire engineering lifecycle—from local

development to production—and identify systemic bottlenecks.

Soft Skills & Leadership

● Influence without Authority: You can persuade senior stakeholders and lead-level

engineers to adopt new paradigms through technical merit and clear communication.

● Mentorship: A passion for leveling up the engineers around you through design

reviews, RFCs.

● Pragmatic Visionary: You can balance the desire for "perfect" architecture with the

practical needs of the business.

What Success Looks Like

● Reduced Lead Time: Significant, measurable reduction in the time it takes for a line of

code to reach production.

● Developer Joy: High internal NPS scores regarding our tooling and development

environment.

● Reliability: A robust, automated "safety net" that catches regressions before they

impact customers.

Benefits

Want to know what it means to work for a company that genuinely cares about you? Check out just a few of the benefits we give our employees:

We are Globally Local

With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.

We value Curiosity

We believe the next great idea might just be around the corner. Perhaps it’s that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.

Customer! Customer! Customer!

Everything we do is driven towards enabling our customers’ growth. This means no matter what you do, you will always be adding real value to a real business problem. It’s a lot of responsibility, but also a lot of fun.

Ready to build the future of recurring revenue at scale?

Join the Chargebee tribe.