Service Engineer

Fire and Security Small Works/Service Engineer.

Join our Smart Infrastructure Team, as a Multi disciplined Fire and Security Small Works/Service Engineer.

Based on a fixed site in London (Knightsbridge), you will be responsible for helping deliver small works commissioning and servicing of life safety fire detection and Security systems. The role will predominantly be based in London but may require some travel to support specific projects & customer sites in the wider branch area

You will successfully deliver small works commissioning, service and fault finding on complex, fully integrated fire and security systems with our end-customers from various domains & disciplines. You will provide pre-sales support to our sales teams and support the project manager and commercial team to deliver projects & service contracts on target and within scope.

You’ll make a difference by:

• Servicing and fault diagnosis/rectification on large integrated fire and security systems.
• Undertaking installation and commissioning works to support the delivery of moves, changes, additions, and project works.
• Completion of clear and accurate work reports, service reports, and commissioning certificates.
• Provide a high level of customer service to clients and maintain the highest standards of quality.
• On-site/remote management of service delivery through site meetings and coordination with internal & external stakeholders.
• Follow all Health & Safety requirements.
• Good problem-solving skills, fault-finding skills, and analytical thinking.
• Respond to all communications within an appropriate time.

You’ll build on your existing expertise, including:

• You will have significant experience working in the Fire and Security industry, with expertise in delivering and servicing larger complex fire detection and security systems on new/existing sites.
• Self-Starter able to a organise and work under their own initiative
• Good working knowledge of various manufacturer's equipment, products, and systems and experience is essential.
• You will bring a growth mindset with a passion for working in diverse teams.

What can we offer?

• Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements
• Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
• Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days
• Company car

We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world—because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements.