At American Express, our culture is built on a 175-year history of innovation, shared
values
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
We are seeking a hands-on Change Management Analyst with Product Owner responsibilities to actively support the execution of Oracle Cloud (ERP/HCM/SCM/EPM) implementation activities. This role will focus on day-to-day coordination, UAT management, documentation, stakeholder follow-ups, training execution.
The ideal candidate should be detail-oriented, execution-driven, and comfortable working closely with business users, functional consultants, IT teams, and implementation partners.
Responsibilities:
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Execute change management activities aligned to the program plan.
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Perform detailed change impact assessments and document findings.
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Maintain stakeholder lists and track engagement activities.
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Coordinate change champion meetings and track action items.
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Ensure actionable user stories are created including clear acceptance criteria.
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Ensure prioritization of user stories for sprint planning and backlog refinement meetings.
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Actively participate in the sprint planning, backlog refinement and sprint review meetings.
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Participate in creating testing plan and execute UAT
to ensure the build meets the requirements authored including development and execution of test cases, and documentation of results.
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Coordinate end-to-end training activities including training needs identification, material preparation support, conducting sessions, and post-go-live support to ensure effective adoption.
Academic Background and Technical/ functional experience:
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1 to 3 years’ post graduate experience in a finance or technology related role
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Experience in areas like project management, process governance, control & compliance or accounting and reporting
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Experience working with system integrators
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Exposure to Agile or hybrid delivery models
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Strong process orientation and analytical problem-solving skills
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Excellent written and verbal communications skills, strong collaboration, and relationship skills
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Hands-on experience in executing complex testing plans
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Well versed with latest testing methodology
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Digital mindset to understand, leverage & implement technical changes
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Analytical and problem-solving skills
Experience on GenAI implementation is a plus
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Oracle cloud exposure preferable
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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