The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: The Senior Manager of Internal Controls for SE is a strategic leader responsible for driving a consistent, high-impact internal controls program across the organization. This role oversees Business Continuity (BIA, BCPs), Issue Management, and Exam Coordination while ensuring alignment with company-level strategies and risk frameworks. The Senior Manager operates as a trusted advisor to VP-level stakeholders, translates complex risks into actionable insights, and accelerates the adoption of AI and automation to modernize and optimize key control processes.
Job Description: Essential Responsibilities:
Minimum Qualifications:
Additional Responsibilities And Preferred Qualifications The ideal candidate brings a proactive mindset, a strong command of enterprise risk practices, and the ability to lead a multi-level global team in a fast-moving environment. Familiarity with emerging AI governance frameworks (e.g., ISO 42001) is a significant plus.
Essential Responsibilities:
Expected Qualifications:
Preferred Qualification: The Role The Senior Manager, Internal Controls, plays a pivotal role in enabling SE leadership to understand, manage, and mitigate risks across their portfolios. This leader oversees core Internal Controls activities—risk identification, assessment, control evaluation, issue lifecycle execution, and exam coordination—while driving a proactive risk culture. They ensure accurate and timely maintenance of risk inventories, documentation, and Governance, Risk & Compliance (GRC) data. They lead business-specific forums, translate risk signals into clear business insights, and partner closely with Second Line functions to apply frameworks and strengthen controls. The Senior Manager also leads the strategic uplift of Business Continuity capabilities, driving quality and consistency across BIA/BCP processes. Success in this role requires exceptional communication skills, advanced judgment, the ability to influence without authority, and an agile mindset that adapts quickly to enterprise-level shifts.
Key Responsibilities
Optimal Profile Experience:
Capabilities :
Behaviors :
Work Permit and Relocation Prerequisites: Must already possess valid authorization to work in the country where the position is advertised/located. Relocation support will not be provided for this role.
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
Primary Location : Pay Range: San Jose, California : ($143,500.00 - $212,850.00 Annually)
Additional Location(s) : Pay Range: Chicago, Illinois : ($130,500.00 - $193,600.00 Annually)
Austin, Texas : ($130,500.00 - $193,600.00 Annually)
Scottsdale, Arizona : ($123,500.00 - $183,700.00 Annually)
Omaha, Nebraska : ($123,500.00 - $183,700.00 Annually)
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact\-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are: To learn more about our culture and community visit https://about.pypl.com/who\-we\-are/default.aspx
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
REQ ID R0133827