The Opportunity

Summary Position Summary Internal Communications (USI Manager)

Are you energized by the power of storytelling and eager to shape the conversation within a dynamic organization? As an internal communications professional, you’ll play a pivotal role in crafting innovative strategies that engage employees across a variety of channels.Your work will ensure vital messages land with impact, foster collaboration, and strengthen our company culture. The ideal candidate brings experience combining creativity with strategic execution, measuring success through thoughtful analytics while continuously elevating an organization's internal voice.

What You’ll Do

Serve as a strategic communications partner to business leaders, SMEs, and stakeholders around elevating awareness of Deloitte’s offerings and services throughout the networks
Participate in planning sessions for campaigns to inform internal comms approach and advise strategic marketers accordingly
Collaborate with communications professionals and business stakeholders to identify target internal Deloitte audiences, key messages, calls to action and align on content to be shared with practitioners
Oversee the development of communications cascade materials including newsletter copy, leader emails/messages, talking points for meetings, copy for intranet pages, etc.
Liaise with Platforms & Channels team to coordinate publishing of messages on key platforms, gather metrics and report on insights and performance results.
Manage email communication distribution lists, including adding and removing practitioners from lists as needed.
Mentor and develop communications talent that fosters innovation and continuous growth within the team.
Report on success of internal communications to leadership, leveraging approved reporting tools (e.g. Poppulo) and measurement teams.
Maintain editorial calendar across internal communications teams.
Establish and champion measurement frameworks and collaboration standards for continuous improvement.
Experiment with innovative tools, in collaboration with the Comms COE, and apply them to internal communications use cases (e.g. AI tools)

Qualifications

Communications professional with a minimum of 10+ years relevant experience, with at least 3 years in a leadership or managerial role within a large, global organization
Post-graduate / graduate degree, preferably in Communications, English, Marketing, Public Relations, Journalism, and/or Business, is required
Proven success in developing and executing internal communications strategies/plans for a large business, preferably in professional services
Solid organizational and project management skills with the ability to prioritize and manage expectations across multiple complex projects/priorities
Strong executive presence and comfort working with and advising senior management
Analytical mindset, with ability to interpret data into meaningful insights and strategies
Detail-oriented with fantastic follow-through skills
Excellent verbal and written communication skills—including effective storytelling and presentation skills
Ability to work in a matrixed organization with a cross-functional, virtual team; experience in large corporate settings and/or professional services a plus
Flexibility and ability to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguity
Proficient in MS Office suite—including Teams, Word, Excel, PowerPoint, and One Drive; knowledge of the latest internal communications measurement platforms a plus

Location and timings:

Work Location: Hyderabad
Work Timings: 11 a.m. – 4 p.m. and 7 p.m. - 11 p.m.

The Team:

The USI Communications team provides strategic communications that build the Deloitte brand, strengthen our reputation, and drive business performance. This is a team of trusted advisors that delivers experienced counsel and superior results to the Deloitte U.S. Firms. Specifically, we seek to link internal communications to business objectives and deliver "quality" over "quantity." With a focus on measurable results, we strive to identify and manage opportunities that will deliver the highest impact for our clients. The Communications Team provides strategic counsel to its clients, developing appropriate communication ideas and programs to further leadership and organizational goals..

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of- the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center inIndia

Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life atDeloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

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Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 322312