HR Delivery Associate -S&G Analyst Programs

Capital One’s Students & Grads Recruiting & Programs team is at the forefront of attracting, sourcing, and developing future leaders. We aspire to provide a best-in-class experience for candidates, hiring teams, program associates, and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers. The ideal candidate will have a passion for developing new talent as well as proven experience in leading projects in a well-managed way. You should be excited about the opportunity to influence strategic decisions using a data-backed approach. We are looking for team-players who are solution-oriented, are comfortable working in some ambiguity, and have excellent communication skills. Some examples of projects and responsibilities may include, but are not limited to: Talent Management Support

• Partner with Talent Development team lead to execute talent and performance management processes, taking the lead on project management to ensure successful cycles and proactively monitor performance trends and outcomes
• Interacting with HR partners, stakeholders, and managers to keep all informed and supported through performance and talent processes
• Help to improve Talent & Performance Management processes and resources, streamlining as needed

Data, Insights & Reporting

• Own the end-to-end execution of our program health surveys, including survey design, distribution, analysis, and presenting stakeholder-ready insights and recommendations to program leadership to inform program roadmap, and maintain a repository of readily accessible data across program functions
• Drive best practices and consistency in data collection and reporting across the team, acting as a subject matter expert who guides teammates in improving their survey mechanics and analytical rigor
• Create and maintain high-quality data visualizations and dashboards (e.g., Google Looker Studio) to monitor key program metrics and communicate performance trends clearly and accurately
• Provide data and customized reporting as needed for ad hoc data requests from business partners & stakeholders

Key Skills

• Strong Google Sheets and BI dashboard proficiency
• Strong organizational skills and follow-through and meticulous attention to detail
• Excellent written and verbal communication skills
• Foundational process and project management skills
• Ability to use data to tell a clear story

Basic Qualifications:

• Associate's degree or military experience
• At least 1 year of experience working in program or project management or at least 1 year of working in employee development or HR or a combination of both
• At least 1 year of experience with Google Suite products (Sheets, Slides, Docs)

Preferred Qualifications:

• Bachelor's degree
• At least two years of experience in recruiting, human resources, or consulting
• Proficient knowledge of G Suite with strong skills in Google Sheets and Google Slides
• Experience working at a technology company
• Experience interpreting metrics and trends
• Experience in Campus Programs or Recruiting
• High degree of professionalism and integrity when interacting with all customer contacts
• Strong empathetic communication skills with varying levels of leaders and associates

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $73,300 - $83,700 for HR Associate

Richmond, VA: $66,700 - $76,100 for HR Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).