Sr. Director, Project Management- Network Policy Development

Job Description: This role is responsible for leading a team of legally trained professionals in drafting and developing Discover Payment Network Operating Regulations and related publications, partnering with accountable executives to develop new network policies, ensuring rules are accurate, consistent and transparent. Regularly influencing and engaging with a wide range of cross-functional stakeholders and ensuring internal rule change management, submission and approval processes are followed and appropriately documented.

Responsibilities:

• Policy Development – Draft, maintain and modernize network policies, operating rules and related publications, applying legal training to ensure clarity, enforceability and alignment with regulatory and contractual requirements. Ensure detailed, accurate drafting of network policy changes approved across the Network Policy organization. Analyze and advise on strategic policy issues. Translate complex legal, technical and operational requirements into clear, implementable rules for diverse stakeholder audiences
• Team leadership – coach, inspire, develop and manage a team of legally trained Policy Developers, as well as hiring and integrating new team colleagues. Monitor and oversee individual and team compliance with rule change management, submission and approval processes
• Communication and Influencing – engage with cross-functional stakeholders at all levels across the Global Payment Network, advising, providing effective challenge and influencing peers and leadership
• Executive Presentations – regularly present or report to individual leaders, committees or other management forums regarding operating rule related developments or strategic policy issues impacting the network
• Leverage AI-assisted research and drafting tools to enhance consistency, accuracy and speed of policy development, while exercising independent legal judgment and accountability for final outputs. Collaborate with AI, product and engineering teams to pilot and operationalize responsible use of emerging technologies in policy development and governance workflows

Basic Qualifications:

• At least 5 years experience drafting and negotiating commercial contracts, with a focus in Financial Services or Payment Networks
• Juris Doctor (JD) or Bachelor of Laws
• At least 6 years of experience with contract interpretation, risk assessment, liability frameworks and dispute resolution mechanics
• At least 6 years of experience in briefing leadership and external stakeholders on policy issues and to provide thought-leadership through influence authority, coordinating across legal, product, risk, technology, compliance and operations teams

Preferred Qualifications:

• Experience in payments, financial services, platforms or other network-based industries where rules govern participant behavior
• Understanding of payment network governance models, including participant obligations, enforcement mechanisms and change management processes
• Familiarity with regulatory frameworks relevant to payments, data, financial crime or consumer protection
• Strong project management and cross-functional coordination
• Ability to evaluate technology-assisted outputs using professional legal judgment and accountability

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $217,000 - $247,700 for Sr. Director, Project Mgmt

McLean, VA: $238,700 - $272,400 for Sr. Director, Project Mgmt

New York, NY: $260,400 - $297,200 for Sr. Director, Project Mgmt

Riverwoods, IL: $217,000 - $247,700 for Sr. Director, Project Mgmt

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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