Manager - Growth & Purpose - Communication COE - Hyderabad

Summary Position Summary Deloitte US-India Communications – Internal Communications Manager About the role: Are you energized by the power of storytelling and eager to shape the conversation within a dynamic organization? As an internal communications professional, you’ll play a pivotal role in crafting innovative strategies that engage employees across a variety of channels. Your work will ensure vital messages land with impact, foster collaboration, and strengthen our company culture. The ideal candidate brings experience combining creativity with strategic execution, measuring success through thoughtful analytics while continuously elevating an organization's internal voice.

The work you’ll do

• Serve as a strategic communications partner to business leaders, SMEs, and stakeholders around elevating awareness of Deloitte’s offerings and services throughout the networks
• Participate in planning sessions for marketing campaigns to inform internal comms approach and advise leadership accordingly
• Collaborate with communications professionals and business stakeholders to identify target internal Deloitte audiences, key messages, calls to action and align on content to be shared with practitioners
• Oversee the development of communications cascade materials including newsletter copy, leader emails/messages, talking points for practice meetings, copy for intranet pages, etc.
• Liaise with Platforms & Channels team to coordinate publishing of messages on key platforms, gather metrics and report on insights and performance results.
• Manage email communication distribution lists, including adding and removing practitioners from lists as needed
• Mentor and develop communications talent that fosters innovation and continuous growth within the team.
• Report on success of internal communications to leadership, leveraging approved reporting tools (e.g. Poppulo) and measurement teams.
• Maintain editorial calendar across internal communications team
• Establish and champion measurement frameworks and collaboration standards for continuous improvement.
• Experiment with innovative tools, in collaboration with the Comms COE, and apply them to internal communications use cases (e.g. AI tools)

Qualifications Required

• Communications professional with a minimum of 10+ years relevant experience
• Graduate or post-graduate degree, preferably in Communications, Marketing, Advertising, Public Relations, Journalism, and/or Business is required
• Proven success in developing and executing internal communications strategies/plans for a large business, and preferably in global organizations
• Solid organizational and project management skills with the ability to prioritize and manage expectations across multiple complex projects/priorities
• Strong executive presence and comfort working with and advising senior management
• Analytical mindset, with ability to interpret data into meaningful insights and strategies
• Detail-oriented with fantastic follow-through skills
• Excellent verbal and written communication skills, including effective storytelling and presentation skills
• Ability to work in a matrixed organization with a cross-functional, virtual team; experience in large corporate settings and/or professional services a plus
• Flexibility and ability to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguity
• Proficient in MS Office suite—including Teams, Word, Excel, PowerPoint, and One Drive; knowledge of the latest internal communications measurement platforms a plus

Work location: Hyderabad / Bengaluru Work timings: 11 a.m. – 4 p.m. and 7 p.m. - 11 p.m. (IST)

The team: The USI Internal Communications team provides strategic communications that build the Deloitte brand, strengthen our reputation, and drive business performance. This is a team of trusted advisors that delivers experienced counsel and superior results to the Deloitte U.S. Firms. Specifically, we seek to link internal communications to business objectives and deliver "quality" over "quantity." With a focus on measurable results, we strive to identify and manage opportunities that will deliver the highest impact for our clients. The Internal Communications Team provides strategic counsel to its clients, developing appropriate communication ideas and programs to further leadership and organizational goals.

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Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

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Requisition code: 326003