Awareness & Learning Lead

Deloitte•London Area, United Kingdom

fulltime

Management and Information Technology

2+ years

About the role

Job Title: Awareness & Learning Lead (Contract)

Location: All UK

Duration: 12 months

Contract Start Date : ASAP

Day Rate: Competitive (Inside IR35)

Deloitte

Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

Role Purpose

CoRe Knowledge Services (KS) enables Deloitte’s professionals to leverage the full breadth of Deloitte’s global capabilities in service to our clients. KS professionals connect people to knowledge, focusing on essential knowledge management activities such as managing intellectual property, curating project experiences and internal expertise, and enabling professionals to leverage third-party research.

This is a Manager-level Learning and Awareness Contractor role, commencing in April 2026. It is a hybrid position within the CoRe KS Practitioner Engagement team, responsible for supporting internal projects that raise awareness and educate Deloitte practitioners on how to leverage CoRe KS products and services effectively for client work.

Working with global colleagues, key activities include developing, delivering, and customising KS communications and learning content for various internal audiences. This involves supporting the development and distribution of internal promotional campaign materials, delivering events such as live webinars, creating learning videos, maintaining existing learning content, and monitoring the impact of these activities. This role requires a self-starter comfortable working in a fast-paced virtual environment. The role reports to the Manager, KS Learning Integration.

Essential Skills

Outstanding writing and editing capabilities
Ability to adapt writing style for promotional and learning content
Learning content development skills
Experience in online event coordination and production
Excellent presentation skills
Strong project management skills
Outstanding interpersonal skills, with the ability to build rapport and trust in a virtual environment
Creative thinking and brainstorming
Resourcefulness and problem-solving abilities
Ability to capture and analyse basic metrics

Responsibilities

Support the development of email communications, promotional assets (including campaign packs), and associated learning materials.
Update and maintain existing Knowledge Exchange (KX) learning content in various formats to meet diverse audience learning needs.
Collaborate with member firm, business, and industry stakeholders to customise learning and promotional content for specific audiences across different levels, businesses, industries, and client accounts.
Support the delivery of live, online events such as KX learning webinars, including serving as a speaker, scriptwriting, deck creation, and developing supporting materials.
Collaborate virtually with team members across time zones to co-develop influential and effective awareness and learning assets.
Support the maintenance of the Learning Maturity Model, working with stakeholders to regularly track geography progress and reorganise existing content for ease of local integration.
Track and report available metrics to understand the effectiveness of awareness and learning initiatives, suggesting adjustments to plans and tactics based on data-driven insights.
Collaborate with offshore colleagues and internal service providers, managing project delivery as required.

Qualifications

Education: Bachelor’s degree required; relevant areas of study may include corporate learning, education, business, communications, marketing, or related fields.

Years of Experience: Candidate must have at least 2-3 years of relevant experience; experience in an internal learning role within a global professional services organisation is preferred.

Technical Skills

Advanced proficiency with Microsoft Office applications, including mastery-level skills in MS PowerPoint, Word, and Teams.
Experience in developing and executing internal communications campaigns for a distributed professional services audience.
eLearning course authoring/updating skills are an advantage (e.g., Articulate, preferably Storyline; Brainshark and Captivate preferred).
Training video scriptwriting/authoring skills preferred.
Experience with survey development using Qualtrics preferred.
Experience with electronic knowledge management, repository management, intranets/portals, collaborative, and social media tools; SharePoint experience is a plus.
Provision of writing samples required.

IR35

As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company.’)

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