Manager-ERM Product Management

At American Express, our culture is built on a 175-year history of innovation, shared

values

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• The Enterprise Risk Management & Risk Oversight (ERM&RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.
• The ERM Framework, Governance and Reporting team within ERM&RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting.
• These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).
• The Manager of Enterprise Risk Management, Product Support is responsible for assisting with the implementation and maintenance of the ERM technology solution. Specific responsibilities include:
• Support the design and implementation of the ERM modules within a new GRC platform, translating risk management needs into business and functional requirements.
• Gather, document, and validate requirements across ERM stakeholders, ensuring alignment with risk frameworks and regulatory expectations.
• Partner with Technology and cross-functional teams to drive system development, workflow design, and process standardization.
• Coordinate across Second Line of Defense teams to manage dependencies, track progress, and support program governance.
• Lead User Acceptance Testing (UAT), including test planning, execution oversight, and defect resolution.
• Develop and deliver reporting and presentations to senior leadership on implementation status, risks, and outcomes.

Minimum Qualifications:

• Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.
• 3-5 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.
• Strong understanding of financial markets, products, and regulatory requirements impacting risk management.
• Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.
• Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.
• Preferred Qualifications
• Professional certifications such as FRM, PRM, or CRM are highly desirable.

 

 

Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our

Colleague Benefits Site

.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions