Payments - Liquidity and Account Solutions - Product Senior Associate

Job Description Join our collaborative team environment, where you will contribute to our strategy and support product success. You will have the opportunity to develop your skills, participate in product planning, and assist in defining data and product workflows alongside experienced product managers. This is an excellent opportunity to be part of a dynamic team and make a meaningful impact on our products.

As a Product Senior Associate in the Liquidity and Account Solutions (L&AS) team, you will support the success of our products and solutions. You will assist in shaping strategy and processes, and contribute to the discovery of innovative approaches that address evolving customer needs. Working with the broader team and cross-functional partners, you will apply your skills and insights to help drive the ongoing success of our product offerings. As a valued team member, you will have the opportunity to learn and grow within a dynamic, fast-paced environment, making a positive impact on our products and customer experiences.

Job Responsibilities

• Support day-to-day priorities for liquidity and account solutions products by working closely with functional partners and providing expert support to front office stakeholders..
• Liaise with key stakeholder groups including Product Development, Legal, Business Management, Operations and Risk Management to help ensure alignment with OKRs, policies and targets.
• Develop an understanding of the risk attributes associated with various liquidity products and the client use cases for these offerings.
• Assist in the development of our product strategy and roadmap.
• Participate in strategic initiatives and help coordination on projects that define and configure account solutions product offerings and capabilities, including change management and new initiatives.
• Collect and analyse metrics on product performance to inform decision-making and drive continuous improvement.
• Collaborate with stakeholders to help define user workflows, requirements, stories, and customer value.
• Work with cross-functional teams to identify and support solutions that address user needs and align with business objectives.
• Support risk and control frameworks, partner with stakeholders to provide guidance and analysis, identify and escalate issues, risks, and dependencies, and facilitate effective communication across impacted teams.

Required Qualifications, Capabilities, And Skills

• Relevant experience or equivalent expertise in leveraging problem-solving skills within a team responsible for product oversight.
• Ability to manage multiple deliverables simultaneously in a fast-paced environment.
• Strong analytical, problem-solving, and quantitative skills, with the ability to interpret and synthesize complex information.
• Creative thinker, able to contribute to the development of differentiated solutions.
• Proficiency in PowerPoint and Excel, with excellent attention to detail and strong analytical and critical thinking abilities.
• Knowledge of data analytics, related tools and data literacy.
• Strong written and verbal communication skills, including the ability to prepare executive-level communications and present findings concisely.
• Excellent organizational skills, with the ability to manage competing priorities and meet tight deadlines.
• High degree of initiative and demonstrated ability to collaborate and build strong partnerships across teams

Preferred Qualifications, Capabilities, And Skills

• Foundational knowledge of Payments and Liquidity products
• Understanding of the product development life cycle.
• Exposure to product life cycle activities including discovery and requirements definition.
• Experience interfacing with clients and stakeholders both external and internal.

ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.