This role is for one of the Weekday's clientsSalary range: Rs 1000000 - Rs 2000000 (ie INR 10-20 LPA)
Min Experience: 10 years
Location: Bengaluru
JobType: full-time
We are seeking an experienced Payroll Delivery Leader to manage end-to-end delivery for Philippines and APAC payroll operations. This role involves leading a team of managers, team leads, and processing specialists to ensure accurate, compliant, and timely payroll services. You will act as a key client partner, driving service excellence, optimizing processes, and ensuring a seamless payroll experience across assigned accounts.
RequirementsKey Responsibilities
Lead and oversee payroll delivery for Philippines and APAC clients through a structured team setup
Act as the primary stakeholder for clients, ensuring high-quality service and strong relationship management
Ensure payroll processing is accurate, compliant, and delivered within defined SLAs
Monitor, analyze, and improve KPIs related to service delivery, efficiency, and customer satisfaction
Plan and manage team capacity, hiring, and resource allocation based on client requirements
Drive continuous improvement through payroll technology enhancements and process optimization
Lead change management initiatives, including deployment of new tools and systems
Ensure adherence to regional payroll regulations, compliance standards, and best practices
Build team capability through regular training, upskilling, and knowledge development initiatives
Foster strong employee engagement, retention, and performance management across teams
What Makes You a Great Fit
Strong experience in Philippines and APAC payroll operations
Proven ability to lead and scale payroll delivery teams
Deep understanding of payroll compliance, statutory requirements, and regional regulations
Strong stakeholder management and client-facing experience
Analytical mindset with the ability to track and improve service metrics
Experience in payroll systems, process improvements, and change management
Excellent leadership, communication, and team development skills
Proactive, detail-oriented, and focused on delivering high-quality, customer-centric outcomes
ATS Match is available
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