Job Description
When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer and Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job Responsibilities
Lead Technical Leadership and Strategy
Define and communicate the technical vision, architecture, and roadmaps across multiple squads; drive modernization (microservices, event‑driven, cloud‑native) and platform consistency.
Establish engineering standards and best practices (coding, testing, CI/CD, observability, incident management, security-by-design).
Achieve Delivery Excellence and Operational Resilience
Own outcomes for a portfolio of products and platforms: set quarterly OKRs, manage dependencies, and ensure predictable delivery.
Partner with SRE and Security to meet SLOs/SLAs; reduce incident rates and MTTR; drive root‑cause analysis and preventative engineering.
Guide capacity planning, cloud cost management, and production readiness reviews.
Enhance Team Leadership and Talent Development
Lead and grow managers and engineers; build a culture of inclusion, psychological safety, and continuous learning.
Hire, develop, and retain top talent; build succession plans; provide clear feedback and career paths.
Foster diverse representation; recognize and reward impact.
Facilitate Cross‑Functional Influence and Communication
Translate complex technical topics into clear business narratives for senior stakeholders; influence decisions across Product, Risk, Controls, and Operations.
Align roadmaps and budgets with business priorities; ensure transparency on trade‑offs, risks, and timing.
Drive effective collaboration across teams; remove blockers and escalate with context and options.
Implement Governance, Risk, and Compliance
Embed secure development practices, data protection, and regulatory considerations in design and delivery.
Ensure audit readiness and control adherence throughout the software lifecycle.
Required Qualifications, Capabilities, And Skills
15+ years of industry experience delivering large‑scale, distributed systems and leading high‑performance engineering teams.
Deep hands‑on background with modern technologies: Java, Spring Boot, Kafka, Cassandra, AWS; familiarity with Kubernetes, Terraform/IaC, and modern CI/CD and observability tooling.
Proven track record setting technical direction across multiple teams and shipping resilient, secure, and compliant systems at scale.
Exceptional communication: executive presence, crisp written and verbal storytelling, ability to influence senior stakeholders and align diverse teams.
Demonstrated experience hiring, coaching, and developing managers and senior engineers; building inclusive, high‑trust cultures.
Degree in Computer Science, Engineering, Mathematics, or related field—or equivalent industry experience with deep technical expertise.
Preferred Qualifications, Capabilities, And Skills
Ability and willingness to operate at code level when needed: perform architecture reviews, code reviews, debugging, and hands‑on prototyping.
Experience in event‑driven architectures, streaming patterns, data consistency, and idempotent design.
Track record of enterprise modernization (e.g., monolith to microservices), performance tuning, and cost optimization.
Contributions to thought leadership: public speaking, publications, patents, or open‑source participation.
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