Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Cambridge, MA, USA; New York, NY, USA . Minimum qualifications:
Preferred qualifications:
About the job As a Technical Success Account Manager (TSAM), you will serve as a technical leader aligned with Google Cloud’s most critical customers. You will be responsible for driving sustained platform health, achieving technical excellence, and ensuring stability for key business-critical workloads running on Google Cloud Platform (GCP). You will serve as the customer’s trusted technical advisor, translating business objectives into technical governance and modern, resilient cloud architectural strategies. You will advocate adoption of industry best practices and act as the primary point of accountability for resolving platform issues and proactive risk mitigation, to the satisfaction of executive stakeholders.
In this role, you will require executive relationships, advocating the implementation of Google Cloud architecture standards, elevating platform stability, and establishing technical across the customer’s GCP footprint, through a programmatic approach. Additionally, you will serve as the internal customer advocate, translating their needs into actionable feedback for Google Cloud’s Product and Engineering teams, ensuring continuous service improvement and feature development.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $174,000-$252,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .