Associate -Digital Product Solution Design

At American Express, our culture is built on a 175-year history of innovation, shared

values

and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Colleague Services (CS) organization within the Colleague Experience Group (CEG - also known as Human Resources) at American Express plays a critical role in providing the outstanding services, capabilities, data, and insights that enable a great colleague experience. We build, run, and evolve the incredible platforms, products and services that enable colleagues to do their best work every single day.

This role will report to the Manager of Digital Product Solution Design within CS. As part of this team, you will manage BI report, ORC Offer Letter Templates, OTBI’s and dashboard building in Oracle HCM Cloud. You will partner with HR operations, product, and Technology engineering to unlock the full potential of our HR systems.

Job responsibilities include:

• Developing BI reports, dashboards, ORC Offer Letters, Complex RTF templates, HCM Extracts and Fast formulas using Oracle HCM Cloud reporting tools and technologies for Oracle Learn and Oracle Recruiting Cloud modules.
• Troubleshooting and resolving technical issues related to Oracle HCM Cloud report, dashboard & RFT’s.
• Staying up to date with the latest Oracle HCM Cloud releases, updates, and features.
• Investigation and resolution of system and technical errors. Troubleshoot systems and data and generate solutions which may include systems modifications enhancements or new procedures.
• Collaborate with CEG teams, Technology and other partners supporting roadmaps and looking for process improvements with our Oracle HCM products.

Key Qualifications:

• 4+ years’ experience as report, Offer Letter, dashboard developer for Oracle Recruiting modules.
• Strong technical skills in Oracle HCM Cloud, including expertise in Fast Formula, BI Publisher, OTBI, RTF, E-text, XML templates and Dashboards.
• A good balance of business acumen and technical knowledge with a proven track record of driving platform changes with a customer-first mindset
• Ability to push the boundaries of existing technologies and processes.
• Good understanding of HR business processes, HR data models, and HR industry best practices.
• Excellent analytical, problem-solving, and communication skills

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.