The Opportunity

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description What you get to do in this role:

Contribute to the financial planning process, helping develop the annual operating plan, budgeting and quarterly forecasting
Lead forecasting processes (monthly and quarterly forecasts, scenario modeling)
Partner with teams to manage headcount, Opex, and Capex forecasting
Work with partners and Accounting to track financial results
Analyze financial results and communicate important messages to senior management optimizing our performance
Create analysis and presentations to help communicate strategic initiatives across the organization
Work with the Functional leads to provide management reporting, accounting and compliance understanding of global and local operational initiatives
Support our businesses with financial insights and development of performance metrics

Qualifications To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
5+ years experience
Interest in understanding beyond the "what" as to the "why"
A prior background in Product FP&A, equity research, investment banking, or similar background that understands both financial and operational metrics
Analytical mindset, financial modeling and reporting abilities
Advanced Excel and PowerPoint skills
Proficient in working in large datasets and identifying trends / anomalies against expectations
Experience with Anaplan, BPC, SAP, Business Objects, Tableau, or other BI tools preferred

FD21

Additional Information

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Sr FP&A Analyst

The Opportunity

About ServiceNow