ServiceNow Testing - Senior Consultant

Summary Position Summary Enterprise Performance Our Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to support the delivery of holistic performance improvement and digital transformation. We support Deloitte client service teams of strategic advisors and architects, differentiated by our industry depth to help collaborate with leading insights providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business solutions

Position Summary ServiceNow Testing – Sr. Consultant As a Sr.Consultant, you’ll be responsible for understanding the requirements and translating them into technical artifacts. You’ll also liaise with senior team members to communicate the status and provide suggestions on technical solutions and change impact.

Work You’ll Do Practitioners with a passion for helping clients solve complex Finance, Supply Chain, and IT challenges will be brought together under one group. This enables professionals to interact with and learn from their colleagues who understand the specific challenges that exist in each domain. Practitioners can further their skill development and grow their careers while working across advice, Implement, and Operate spectrum.

The Team TSO Offering enables our clients to achieve their objectives of Digital transformation of enterprise services and IT transformation across enterprise functions through our advice & implement services. USI team with its technology and process skills expertise, experience & scale is an integral part of offering. USI team works through the lifecycle of these transformation programs.

Qualifications required :

Must have skills/Project Experience/Certifications:

• Design, develop, and execute comprehensive test strategies, test plans, and test cases for ServiceNow applications, including Custom app, UI builder, and custom-built application integrations.
• Create, execute, and maintain automated tests for ServiceNow applications, with a strong focus on using the ServiceNow Automated Test Framework (ATF).
• Execution and analysis: Conduct various types of testing, including functional, regression, integration, and user acceptance testing (UAT). Analyze test results, track and report defects, and substantiate the quality of the application.
• Technical skills: Proficiency in scripting and web technologies relevant to ServiceNow, including JavaScript, Glide scripting, and REST APIs.
• ServiceNow testing experience of 7+years.Custom app, UI Builder, GRC modules, Integrations experience needed
• Methodology: Solid understanding of Agile/Scrum methodologies and the software development lifecycle (SDLC).
• Excellent communication and interpersonal skills with the ability to influence and consult with clients and stakeholders effectively.

Good to have skills/Project Experience/Certifications:

• ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.)

Education

• Bachelor’s degree in software engineering, Information Systems, Business, or equivalent

Locations

• Hyderabad, Bengaluru, Chennai, Pune

#CSReferral-FY26 Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

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Requisition code: 318568