Role: Network Security Engineer
Location: Mumbai, Chennai, Hyderabad
Experience: 5+ Years
Skills: PaloAlto or Cisco, Firewall, F5, Zscaler or Fortigate
Walkin Interview on 18th April Saturday
Mumbai: TCS Yantra Park Pokharan Road Number 2, TCS Approach Rd, Thane West, Thane, Maharashtra 400606
Chennai: TCS Ozone Techno Park No. 1/13, Old Mahabalipuram Road (OMR), Navallur, Chennai - 603103
Hyderabad: TCS Deccan Park, Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, Telangana 500081
Role Responsibilities
- Provide first-level support for firewall and VPN-related security issues.
- Monitor security related alerts, firewall logs, and VPN activity for anomalies or potential threats.
- Report generation on firewalls as per Manager’s request and guidance.
- Update and manage incidents, changes, and service requests in ServiceNow in a timely and accurate manner.
- Support access requests, rule changes, and configuration updates under guidance and as per SOP.
- Escalate unresolved or complex issues to Network Security Manager.
- Collaborate with network, infrastructure, and security teams to maintain a secure environment.
- Document resolution steps and contribute to knowledge base articles for recurring issues.
- Prepare and submit monthly metrics, reports, and dashboards related to incident volumes, SLA compliance, and resolution trends
- Any other responsibilities assigned by the Manager.
Qualifications & Experience
- 2–3 years of experience in network security or cybersecurity operations.
- Familiarity with the ease of navigation of firewall management tools including Panorama, Strata Cloud Manager, and Cisco FMC is mandatory.
- Experience with incident/ticket management systems (e.g., ServiceNow).
- Working knowledge of:
- Palo Alto firewalls (basic monitoring, rule verification, troubleshooting)
- Cisco ASA/Firepower firewall platforms
- VPN technologies
- Understanding of basic networking (TCP/IP, routing, ports, and protocols).
- Strong attention to detail with good analytical skills.
- Excellent written and verbal communication skills.
- Ability to work in US shifts