Cyber Incident Response/Customer Security Operations - SkillBridge Intern

About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.

Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.

We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.

Role We are looking for a Detection Engineering - SkillBridge Intern to join our Red Canary Customer Service Operations team. This is a remote role reporting to the Manager, Detection Engineering.

The security landscape is always shifting and introducing new adversaries. Red Canary operates 24/7 to track down threats using the entirety of our customer’s data and deliver fast and practical detections to our customers. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth.

What You’ll Do (Role Expectations)

• Use Red Canary’s detection platform to analyze EDR telemetry, alerts, and log sources across several detection domains including Endpoint, Identity, SIEM, and Cloud/SaaS.
• Publish threats for customers using concisely-written communication while effectively conveying key and important indicators.
• Research coverage opportunities to create new detectors and tune existing ones through detector development.
• Improve the Detection Engineering workflow through orchestration and automation.

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it.
• You act like an owner with a passion for the mission that fuels your bias for action and integrity.
• You are a problem-solver who is energized by finding solutions to the hardest challenges to deliver the biggest impact.
• You are customer-obsessed, building deep empathy for the customer to anchor your decisions in solving real-world problems.
• You operate with urgency, maintaining a relentless focus on execution and delivering high-impact results quickly.

What We’re Looking For (Minimum Qualifications)

• Cybersecurity operational experience with a focus in Detection and Response.
• Must be located in the United States during the SkillBridge program.
• Must be a current Active Duty United States military member or a member of the United States Guard/Reserve component on active duty orders for at least the last 180 days with 180 days or fewer remaining prior to your date of discharge.
• Approval from your unit commander.
• MOU must be approved and submitted before start.

What Will Make You Stand Out (Preferred Qualifications)

• Experience with EDR tools.
• Experience conducting Incident Response activities.
• Malware/Threat Analysis and Detection Engineering experience.

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.