Senior Director, Risk Manager

Leads a team responsible for the continuous development, implementation, management and evolution of transaction risk policies, monitoring solutions and enforcement programs designed to identify and mitigate transaction risk across the Global Payment Network. Work collaboratively with internal and external business partners to identify and mitigate the risk of prohibited, deceptive and fraudulent activity across the Global Payment Network. Oversee and evolve the Network’s High Brand Risk program.

• Focus on operational risk and compliance for audit readiness for GPN transaction risk activities.
• Engage and support GPN transaction risk focused audits
• Support effective issue management, resolution, and prevention across GPN transaction risk.
• Identifies compliance risks resulting from new or revised laws and regulations that may impact GPN transaction risk policies, programs and processes.
• Ensures action plans are developed to manage the risks, including effective training, procedures, and other controls and reviews and advises on new or revised business strategies, initiatives and projects to ensure risks are effectively mitigated.
• Identifies data development opportunities to solve problems, enhance processes and research anomalous behavior on the network.
• Creates learning opportunities for others outside the team to use data to solve problems.
• Deliver training and support to cultivate a risk focused culture.
• Develop and enhance GPN transaction risk reporting
• Leverage best practices for cross functional partners (e.g. Pulse).

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 7 years of Fraud Prevention, Transaction Monitoring, Audit, Risk Management or Data experience
• At least 7 years of experience supporting, partnering, and interacting with internal and external business partner
• At least 5 years of people leadership experience

Preferred Qualifications:

• Masters Degree
• 10+ years of Fraud Prevention, Transaction Monitoring, Audit, Risk Management or Data experience
• Experience in First or Second Line Risk Management
• Relationship building skills, customer focus, and ability to collaborate across teams to deliver results
• Experience leading transaction risk, fraud risk and/or ecosystem risk management programs at a payment network.
• One or more professional certifications (e.g. Certified Fraud Examiner, Payment Card Industry Professional, etc.)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $238,700 - $272,400 for Sr. Director, Risk Management

Chicago, IL: $217,000 - $247,700 for Sr. Director, Risk Management

Riverwoods, IL: $217,000 - $247,700 for Sr. Director, Risk Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).