Management Consulting Manager – Comms, Media, Technology – B2B

Job Role: Management Consulting Manager – Comms, Media, Technology – B2B

Location: London

Mobility: Up to 100%

Career Level: Manager

As a team:

At Accenture Strategy & Consulting, we help clients turn disruption into competitive advantage by delivering end-to-end transformations that create real, sustainable value. Our Communications, Media & Technology (CMT) practice partners with leading organisations across the Telecoms, Media, Software, Platform, and High-Tech industries, combining deep industry expertise with data-led insights to design and implement innovative solutions.

We work at the heart of industry and innovation – helping clients tackle their most complex challenges. We bring together global capabilities, functional knowledge, and ecosystem partnerships to accelerate change and help our clients lead in the digital age. Much of our work centres on B2B growth, B2B customer experience, and large-scale B2B transformation across sales, service, and operations.

As a Manager in our CMT Strategy & Consulting team, you’ll lead diverse, high-performing teams to shape and deliver strategies that unlock growth, improve performance, and enable transformation at scale. You’ll work closely with senior stakeholders, support your team’s development, and bring creativity and structure to every engagement. You’ll also contribute to our go-to-market strategy and help evolve our internal practice – building your leadership experience and impact along the way.

In this role you will:

• Shape & lead complex B2B propositions, enterprise customer journeys, and large-scale B2B transformations across the Comms, Media, Software & Platforms, and/or High-Tech sectors
• Design and deliver strategic initiatives that integrate strategy, technology, operations, and people
• Navigate ambiguity using structured thinking, process design, data insights, and value casing to shape high-impact solutions
• Build and maintain trusted relationships with senior stakeholders – aligning on strategic priorities and delivery roadmaps
• Own delivery scope and commercial outcomes, including business casing, risk management, and value tracking
• Contribute to business development efforts – from client proposals to go-to-market initiatives and thought leadership
• Create and lead high-performing teams, mentoring talent and fostering a collaborative, inclusive culture
• Drive innovation within the practice by shaping new capabilities, assets, and perspectives

Job Qualifications

We are looking for the following profiles and skills:

You may come from consulting, internal strategy, or transformation teams, or from an established platform provider within the relevant industry sector. Candidates will have experience in Business-to-Business (B2B) segments, e.g. SMB, MNC, Enterprise . You’ll bring knowledge of the B2B customer lifecycle value chain as part of your strong consulting toolkit with experience around sales and/or service transformation and an expertise / point of view that will be relevant to our clients’ business context. You will be comfortable working with ambiguity and have a track record of driving measurable client impact.

We expect candidates at this level to have relevant B2B strategy, project/programme, or operational experience in at least one of the Telecoms, Media, and Software & Platforms industries.

You should emphasise expertise in any of the following areas:

B2B Transformation & Delivery Leadership

• Proven experience leading complex programmes with cross-functional teams
• Able to structure strategic workstreams, prioritise impact, and manage through ambiguity
• Experience in designing future-state processes, customer journeys, and transformation roadmaps
• Skilled in value-led delivery: building business cases, tracking outcomes, managing risk and governance

Data-driven Problem Solving

• Strong analytical mindset with ability to turn insight into impact
• Skilled in linking qualitative and quantitative data to business value and storytelling

B2B Client Engagement & Influence

• Experience building senior stakeholder relationships and navigating decision-making in complex organisations
• Able to drive clarity and buy-in through compelling narratives, structured thinking, and credibility under pressure

Leadership and growth

• Experience managing and coaching teams in dynamic, fast-paced environments
• Entrepreneurial and proactive mindset – comfortable taking ownership, shaping outcomes, and driving forward momentum
• Strong commercial instinct, with a track record of influencing client growth and shaping scalable solutions

Set yourself apart:

• Experience in fast-evolving areas such as SMB transformation, platform strategy, trust & safety, or scaled operations
• A background in consulting or internal transformation / strategy within Software & Platforms, or High-Tech
• A track record of solving complex transformation and business challenges in ambiguous environments
• Proven ability to own solution design and commercial outcomes – including cost and value models
• Familiarity with emerging technologies such as GenAI, Cloud, or Data Platforms – and how they unlock business value
• Relevant certifications (e.g. Agile, Cloud, Architecture, Data) or experience applying modern delivery practices

What’s in it for you

At Accenture in addition to a competitive base salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!

You will have the opportunity to make a distinct impact to one of the most important segments in the global economy. Not only will you be working with like-minded, passionate and innovative individuals across the team, but you will also learn new skills with continuous progression opportunities available.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.