We are seeking a highly skilled Global Pension Operations Manager to lead the day-to-day operational excellence of our worldwide retirement programs. This role will be responsible for ensuring accurate pension governance, seamless data and funding processes, and strong financial and compliance controls across multiple countries. The ideal candidate will bring deep expertise in pension operations, a strong process-automation mindset, and the ability to partner closely with HR, Payroll, Finance, Legal, and external providers. This is a critical role that supports our global workforce, enhances employee experience, and strengthens the reliability, integrity, and scalability of our pension operations worldwide.
What You’ll Be Doing
Lead global pension operations across multiple countries, ensuring accuracy, consistency, and compliance across all plan types and providers
Oversee pension governance activities, including periodic plan reviews, operational audits, risk assessments, and alignment with global governance frameworks
Own pension data transmission workflows, driving automation, reconciliation, and data-quality controls for provider files, payroll feeds, and contribution reporting
Manage global pension financials, including contribution calculations, funding schedules, true-ups, and cross-country financial compliance requirements
Coordinate pension funding and payment operations, including PR/PO creation, invoice processing, and ongoing vendor payment oversight
Support global pension enrollments and terminations, ensuring timely and accurate employee transitions in partnership with HR, Payroll, and providers
Serve as escalation point for employee pension inquiries, resolving complex issues, tracking themes, and improving processes to reduce future escalations
Drive process optimization and automation, streamlining workflows, reducing manual touchpoints, and improving operational reliability
What We Need To See
Bachelor’s degree or equivalent
Current hands-on experience working with Global pension programs
8+ years of relevant pension experience
Experience with global pension compliance and governance rules
Experience working cross-functionally with senior management
Demonstrated ability to work well with and relate to company personnel at all levels and in multiple locations
Ability to think creatively, function independently and work actively
Ability to handle complexity and multiple demands with a sense of urgency, drive and enthusiasm
Ways To Stand Out From The Crowd
Do you have any international experience?
Are you outgoing, optimistic, a self-starter, positive and flexible?
Are you curious and willing to pursue matters outside of area of expertise?
Do you love working in a rapidly changing environment?
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