Human Resources Information System Specialist

Key Responsibilities

1. Operational Excellence & Audit Management

• Manage day-to-day HRMS operations and ticket resolution within defined SLAs.
• Perform root cause analysis to eliminate recurring issues and improve first-time-right execution.
• Ensure stability of HR system integrations and downstream data flows.
• Partner with IT and vendors to resolve configuration or interface-related issues.
• Maintain audit documentation and ensure compliance readiness across HR data and processes.
• Proactively identify operational risks and implement preventive controls.

2. HRMS Data Integrity & Position Management Governance

• Ensure accuracy and integrity of employee and position data across assigned functions.
• Govern position lifecycle actions in alignment with approved organization structures and workforce plans.
• Monitor data changes to prevent structural deviations or non-compliant updates.
• Conduct periodic data validations, reconciliations, and clean-up exercises.
• Ensure timely closure of data-related observations and strengthen system-based validation controls.

3. Projects, Automation & Process Improvement

• Lead end-to-end delivery of HRMS projects and system enhancements.
• Gather and document business requirements and translate them into system configurations.
• Coordinate testing cycles, impact assessments, and post-go-live stabilization.
• Drive automation and process simplification initiatives to reduce manual effort and errors.
• Ensure sustainable implementation with minimal post-implementation disruptions.

4. HRBP Enablement & Knowledge Management

• Act as a subject matter expert for HR stakeholders on HRMS processes, position structures, system access, and internal movements.
• Conduct structured knowledge-sharing and enablement sessions.
• Develop and maintain SOPs, process documentation, and reference guides.
• Support capability building to reduce operational dependency on HRMS team.
• Continuously upgrade knowledge in HR systems, governance frameworks, and automation tools.