Systems Administrator II (VMware Virtualization)

Qualification :

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.

Key Responsibilities:

• Perform daily Operations in CSG's VMware Virtualization environment.
• Actively involve in Cloud modernization projects to transform traditional infrastructure into automated, resilient, and cloud-native platforms.
• Administer and maintain VMware vSphere, ESXi hosts, vCenter, and related Virtualization components.
• Monitor system performance, capacity, and availability, proactively address potential issues.
• Implement patches, upgrades, and configuration changes to ensure compliance and security.
• Support backup, recovery, and disaster recovery solutions for Virtualized workloads.
• Collaborate with Network, Storage, and application teams to optimize infrastructure.
• Document procedures, configurations, and system changes for operational consistency.
• Provide support for virtualization-related incidents and service requests.
• Ensure security, compliance, and governance in cloud operations.

Required Skills:

• 3 - 5 years of experience in VMware Virtualization administration.
• Strong knowledge in VMware vSphere, ESXi, vCenter, and related tools.
• Experience in managing and administering VMware ESXi hosts and vCenter environment.
• Experience in VM provisioning, cloning, templates, and snapshots.
• Experience in cluster management (HA, DRS) in VMware Virtualization environment.
• Experience in VMware vRealize Operations or similar monitoring tools.
• Familiarity with Storage systems, Networking concepts, and Windows/Linux server administration.
• Knowledge on virtual networking concepts (vSwitches, distributed switches).
• Knowledge in automation, and scripting (PowerCLI, PowerShell preferred).
• Strong troubleshooting skills across compute, network, and storage layers.
• Experience in handling incidents, root cause analysis (RCA).
• Experience with capacity planning and environment optimization.
• Having knowledge in Azure DevOps, CI/CD Pipelines, Git, AWS\ Azure cloud, Automation, Containerization technologies would be an added advantage.
• VMware certifications (VCP or higher) are a plus.

Location(s): India Remote

Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.