Executive Assistant

Mastercard•O'Fallon, MO

fulltime

Administrative

About the role

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Executive Assistant

Overview The Services Technology team is seeking a highly skilled, proactive, and strategic Executive Assistant to provide top-tier support to executive leadership within Services. This role goes far beyond traditional executive assistant responsibilities—it's a dynamic partnership focused on maximizing the executive’s impact and aligning operations, communications, and relationships across the business.

You will operate as a trusted advisor and right hand, managing day-to-day operational flow, ensuring the executive is focused on the highest-value activities.

The Services Technology team at Mastercard is responsible for the Services engineering and technology estate, including data infrastructure, analytical tools, critical technology platforms such as the Data Warehouse and Decision Management Platform, our acquired Services technology assets, and the engineering teams supporting each of our four Services product groups.

Role

Manage and optimize complex calendars, meetings, travel, and event logistics.
Act as a gatekeeper and facilitator for internal and external requests.
Anticipate needs, prepare briefs and materials, and proactively manage shifting priorities.
Partner with Chief of Staff or leadership to support operational planning and strategy reviews.
Prepare agendas, synthesize notes, and ensure accountability on next steps.

Communication & Relationship Management

Draft and manage high-level correspondence, presentations, and reports.
Interface confidently with senior leaders, clients, board members, and external partners.
Maintain confidentiality, professionalism, and executive presence at all times.

Operational Excellence

Continuously improve workflows, tools, and processes to drive efficiency.
Own recurring processes such as quarterly business reviews, goal tracking, or key reports.
Support internal events, leadership offsites, or company-wide communications.

All About You

Significant experience supporting C-level or SVP-level executives in fast-paced, complex, and highly matrixed organizations.
Outstanding written and verbal communication skills, with experience drafting executive communications, presentations, and briefing materials.
High level of discretion and professionalism in handling confidential and sensitive matters.
Expert calendar and priority management skills, with the ability to anticipate needs and navigate competing demands.
Proven experience coordinating cross-functional initiatives and partnering effectively with senior stakeholders.
Strong business acumen with exposure to operations, strategy, or corporate functions.
Advanced proficiency in Google Workspace or Microsoft 365 (including Outlook, PowerPoint, Excel, Teams), along with collaboration tools such as Copilot and Zoom.
Experience organizing executive travel (domestic and international), leadership meetings, board materials, and large-scale events.
Financial coordination experience including expense management, budget tracking, and vendor oversight.
Ability to thrive in ambiguous environments, exercise sound judgment, and represent leadership with professionalism and executive presence.
Bachelor’s degree in Business Administration, Operations, Communications, or a related field, is desired.
Professional experience in startup, technology, consulting, or corporate environments, is desired.

This role is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges O'Fallon, Missouri: $63,000 - $98,000 USD

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