Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances
Identify opportunities to improve loan servicing process within established procedures
Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing
Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area
Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals
Interact with immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers
Required Qualifications
6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Qualifications For Europe, Middle East & Africa Only
Experience in Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education