Positions available in Alhambra and IrvineCritical Facility Manager – Critical EnvironmentsWhat this job involves
The Critical Facility Manager is a key leadership role responsible for overseeing the operations and performance for Data Center and Critical Environments. The role will ensure all basics of safety, compliance, operation, and maintenance, building systems, and innovation requirements are met within the controlled environment of a 24/7 data center account and serves as the primary escalation point for all emergency events. The ideal candidate in this position will come from a data center critical environment background. Success in this role requires being an open, transparent, and consistent communicator to all stakeholders, as you'll have the opportunity to shape not only the team, but the Client relationship.
Your day-to-day tasks will include:
Developing and implementing strategic initiatives and operational plans to drive efficiency, scalability, and resilience across Critical Environment operations
Providing leadership and direction to critical vendors and operational staff, including unionized workforce.
Responsible for proper operational oversight of large projects executed by PDS team to ensure alignment with client expectation, while directly overseeing management and execution of smaller, in-house projects handled by the Data Center Critical team.
Monitoring and evaluating data center performance, ensuring adherence to service level agreements and key performance indicators
Driving continuous improvement initiatives to enhance efficiency, reduce downtime, and minimize risks
Overseeing financial aspects including budget planning, forecasting, and cost control
Acting as primary point of contact for senior management, clients, partners, and vendors
Managing relationships with strategic vendors and contractors to ensure service level agreements are met
Evaluating and implementing innovative solutions to enhance efficiency, security, and sustainability
Ensuring adherence to regulatory requirements, industry standards, and internal policies
Onsite presence at Alhambra and Irvine critical locations when required
Serving as the primary on-call leader for the Critical Environment team, providing 24/7 support and decisive leadership during emergencies to guide the team toward a rapid resolution.
Job Description
Relationship Management
Manage the performance and outcomes of assigned staff reporting to the position
Maintain interface with client, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact end user relations issues
Compliance
Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state, and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Process Management
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Responsible for site achievement of Key Performance Indicators (KPIs) and managing resources and processes required to do so.
People Management
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
Responsible for direct management of unionized technical team, ensure adherence of Collective Bargaining Agreement (CBA).
Required Qualifications:
5+ years work experience in Data Centers or Critical Facilities with leadership responsibilities and people management expertise
Experience with systems, emergency generators, switchgears, ups, hvac, fls
Strong ability to read and interpret technical documents, safety rules, and maintenance instructions
Strong leadership and relationship building skills
Strong interpersonal skills and problem-solving ability
Excellent communication skills, including report writing and effective speaking to leadership groups
Proficiency with technical drawings, specifications, and measuring instruments
Experienced in communications through of Microsoft Office applications (Word, Excel, Outlook, Access)
Demonstrated leadership ability, presentation capabilities, and organizational skills
Experience utilizing CMMS platforms
Prior demonstration of Life Cycle Asset Management strategy planning and implementation
Knowledge of standard business and accounting practices
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