At American Express, our culture is built on a 175-year history of innovation, shared
values
and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About Global Merchant and Network Product Team
The Global Merchant and Network Product team is at the heart of American Express. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Global Merchant and Network Capability Delivery team works to deliver digital products and services for merchants, network acquirers and issuers, and payment facilitators such as ATM/debit, point of sale authorizations & submissions, transaction pricing, disputes and settlement that meet the evolving demands of our global payment network. The wide range of solutions we develop enable the enterprise to attract new customers, operate in new markets, react to regulatory demands, and process new/emerging types of payments. A role on this team will challenge you to broaden your business solution design, agile product, data stewardship, quality assurance and operational readiness skills while incorporating an industry perspective in a collaborative, diverse and inclusive team environment.
About the Role
We are seeking a skilled Product Delivery & Integration Director to join the GMNS Capability Delivery team within Global Merchant and Network. This position will oversee the end-to-end delivery of cross-functional products, engaging with various technology and product teams. The successful candidate will be responsible for defining and delivering capabilities in alignment with the GMNS strategic roadmaps.
The incumbent will collaborate closely with Product Management, the Envisioning Team, Product Owners, GMNS capability owners, and other stakeholders to advance program outcomes that enhance delivery predictability and support best-in-class product delivery across the organization. We welcome applicants who are passionate about leading agile delivery initiatives in complex and rapidly evolving environments.
What you’ll do:
Minimum Qualifications:
The ideal candidate will have the following attributes & experience:
Experience
in Agile / SAFe principles and frameworks, quality and testing best practices.
Payments industry experience, preferably including understanding of Network and payment technology and processing for debit/credit processing and policy and operations
experience preferred.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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