About the Team
The Personal Loans team at Navi helps customers access quick, paperless, and fully digital personal loans - in a simple, fast, and transparent way.
The Sales Relationship team focuses on helping customers complete their disbursal journey through assistance and guided support.
About the Role
Step into the front line of Navis digital lending experience. Youll be the voice that turns a customers loan approval into a successful disbursal - by helping them navigate their next steps confidently, clearly, and quickly. Your day will involve connecting with customers, understanding their needs and wants, answering their queries, explaining the process in simple terms, pitching Navis offerings, and ensuring they complete the disbursal journey smoothly. Youll build trust with every interaction, balance speed with care, and represent Navis promise of ethical, transparent, and customer-first finance.
Key Responsibilities
Must Haves
○ Fluency in English (mandatory)
○ Fluency in at least one or more in the below Indian languages:
■ Hindi
■ Tamil
■ Kannada
■ Telugu
■ Malayalam
■ Marathi
■ Bengali
● Learnability: Ability to grasp unknown concepts quickly.
About Navi
We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
Our Culture
At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.
We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/our-values to see what drives us every day.
If this feels like you, Navi is the place to grow, thrive and make a real impact.
ATS Match is available
1) Upload your resume. 2) Open any job and click Check ATS Match to see your fit score.
Sign in to check your resume match