Trainer, GSF Learning and development, GSF Learning and development

Description Trainer – Bengaluru, will be an active member of the entire south region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.

Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.

Trainer will

• Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
• Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
• Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
• Design/customize training content to meet regional needs and track compliance to these training materials
• Analyze and understand data to suggest improvements for training and operations

Key job responsibilities

• Associate On-boarding: FC/LM/RDFC/LPC/EF
• On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
• Update NHO status on every 2 hours for ALFA associates
• Track on site LBD status & monitor completion & defects
• Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
• Follow up with TLs and AMs for 222 Coaching completion
• Perform Learning Index Audit
• Daily LC monitoring and take action as per report
• Conduct ILT / VILT for Associates on-demand topics
• Handling LMS user management.
• Work with Content developer to drive content creation, updation, improvisation.
• Drive adoption of learning intervention
• Associate Onboarding: LM/Hybrid/3P Hubs/EF
• Support the L&D POC in driving adoption of learning initiatives.
• Refresher Training: FC/LM/Hybrid/3P Hubs/EF
• Conduct Training sessions
• Deploy FC Refresher Training on LMS
• Alignment with Store POC/OE/TW for Training execution
• Drive Completion in partnership with operations
• Learning Index Report: FC/3P/LM
• Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
• Conduct Audit and drive through regional presence
• Create and share Learning Index Audit Report
• Coordination and Data management
• Support in Learning Ambassador certification
• Aligning Weekly Learning Calendar based on business priorities
• Weekly/Monthly Calendar Creation
• Weekly Learning Dashboard
• Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
• L&D WBR - status and new task assignment
• Traveling multiple sites Feedback collection and collations
• Publish Learning Day End Report

Key job responsibilities

Key job responsibilities

• Associate On-boarding: FC/LM/RDFC
• On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
• Track on site LBD status & monitor completion & defects
• Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
• Follow up with TLs and AMs for 222 Coaching completion
• Perform Learning Index Audit
• Daily LC monitoring and take action as per report
• Conduct ILT / VILT for Associates on-demand topics
• Handling LMS user management.
• Work with Content developer to drive content creation, updation, improvisation.
• Drive adoption of learning intervention
• Associate Onboarding: LM/Hybrid/3P Hubs/EF
• Support the L&D POC in driving adoption of learning initiatives.
• Refresher Training: FC/LM/Hybrid/3P Hubs/EF
• Conduct Training sessions
• Deploy FC Refresher Training on LMS
• Alignment with Store POC/OE/TW for Training execution
• Drive Completion in partnership with operations
• Learning Index Report: FC/3P/LM
• Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
• Conduct Audit and drive through regional presence
• Create and share Learning Index Audit Report
• Aligning Weekly Learning Calendar based on business priorities
• Weekly/Monthly Calendar Creation
• Weekly Learning Dashboard
• Daily Dive Deep on critical problems
• L&D WBR - status and new task assignment
• Traveling multiple sites
• Publish Learning Day End Report

Basic Qualifications

• Experience with written and verbal communication and presentation
• Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)

Preferred Qualifications

• Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka - B56

Job ID: A3204134