Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Manager, Software Engineering
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
About the Role:
- We are seeking a visionary and hands-on Engineering People Manager to lead and manage design and development of Mastercard's Core Payment Systems — a globally distributed financial services platform. This platform handles high-throughput financial transactions using ISO8583 and ISO20022 standards and will be deployed across thousands of global locations in cloud and on-premises environments.
- Responsible for the analysis, design, development and delivery of software solutions. Defines requirements for new applications and customisations, adhering to standards, processes and best practices
Responsibilities
- Formally supervise and coach 5+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
- Work with business/product owners to develop and deliver on new services to introduce new products and bundles
- Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
- Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
- Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
- Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
- Emulate and drive Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement
- Manage and optimise budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
- Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
- Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership
- Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity
About You
- IT experience with successful track record in managing small scale development organisation (5+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
- Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
- Has skills in building applications using open frameworks to achieve reuse and reduce development times (e.g., Spring Boot, C++, Java, Golang, Axon and gRPC , Angular, PCF, AWS, others)
- Experience with ISO8583, ISO20022, or other financial messaging standards.
- Proven track record in designing and operating Kubernetes-based platforms at scale.
- Deep understanding of Hp Non-stop and also cloud platforms (AWS, GCP, Azure) and on-premises deployments. Understands internals of operating systems (Windows, Linux) to deliver interoperable and performant code
- Able to perform debugging and troubleshooting to analyse core, heap, thread dumps and remove coding errors
- Has skills to document and coach team on the development practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling)
- Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from the gang of four) to implement efficient code
- Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring
- Understands and elaborates technical debt and operational issues to drive prioritisation discussions with stakeholders to improve the run experience
- Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritisation to reduce the delivery lead time
- Has skills to understand customer journeys and ensure a good customer experience by continuously reducing mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point)
- Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardised platforms, ephemeral instances, and automation
- Has skills to orchestrate release workflows and pipelines and apply standardised pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, GitHub, Bit-bucket, AWS/Azure pipelines, XL Release, others)
- Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others)
- Has skills to define, organise, and report on test runs for major, minor, and hot-fix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls)
- Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to understand application/service limits and behaviours
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.