This position leads system analysis efforts, delivers strategic insight, and acts as a technical expert for business systems within the Bank
Performs at the highest level of service complexity in support of system operations, performance, and usage
Develops advanced solutions and specifications to resolve process issues, which may involve elements
of testing and development
Serves as a resource to wider business units or associates and may provide a leadership role for less experienced analysts
This role will interface with business, other application development teams within IT as well as various shared services organizations and infrastructure areas
Position will be part of Foreign Exchange, supporting continued build out of investments, capital markets, cash, and liquidity management capabilities
Data Analysis - Sources, compiles, and interprets data
Performs data analysis at the most advanced level, effectively communicating and directing analysis output
May handle special projects or direct the analysis efforts of the work group
Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation
Determines and resolves complex factors that affect system processes
Ensures compliance through monitoring and analysis
Reporting - Enables strategic insight into business systems through reports to senior management
Evaluates systems based on data analysis, user input, and extensive testing
Conveys patterns, problems, and areas of improvement, and develops process enhancements based on results
System Support - Provides expert technical support for systems by responding to inquiries, ensuring processes
run smoothly, and working to continuously improve the end-user experience
Handles escalated and complex support issues
Develops and implements modifications and enhancements
Serves as an analytics resource to wider organization or business units, offering expertise on systems and
data output
Lead engagement with business partners on changing business needs, analyze business requirements,
and communicate the system implications of proposed system changes
Manage and coordinate the initial assessment, analysis, requirements, development, testing and
implementation of incremental enhancements/change requests and other minor releases
Responsible for serving as a liaison with the busines s owners to lead and facilitate the elicitation and
prioritization of business initiatives and business requirements including but not limited to 3rd party
vendor interface design, user interface specifications and report design
Convert application designs into data model and interface/data mapping specifications
Work closely with developers to understand data structures, data sources and systematic processes
during system development
Proactively and continuously look for systematic and data integrity issues across multiple systems to
prioritize and fix
Manage and provide support for system production issues, change requests and maintenance
Must be able to work in phases of systems analysis and data analysis
Communicates status, prioritizes requirements, influences and obtains approval for requirement
documentation
Will be expected to guide and recommend process and system solutions to business owners
i)experience as a Business Analyst in banking, payments, or fintech
(ii)Hands-on experience with Real-Time Payments (RTP) platforms - e.g., The Clearing House RTP,
FedNow, or similar
(vi)Strong analytical, problem-solving, and documentation skills
(vii)Familiarity with Agile/Scrum methodologies
(i)Experience with payment gateway integration, banking APIs, or core banking systems
(iii)Experience with tools like JIRA, Confluence, Visio, or Lucidchart
(iv)Certification in CBAP, CSPO, or related Agile certifications
Responsibilities
The ideal candidate will have strong experience in payments systems, especially RTP platforms, and will serve as the bridge between business stakeholders and technology teams to ensure delivery of high-impact payment features and enhancements
Strong understanding of payment processing, settlements, ACH, wire, and ISO 20022 messaging formats
Experience in creating BRDs, FRDs, user stories, and process flow diagrams
Excellent communication and stakeholder management skills
Knowledge of fraud monitoring, AML compliance, or risk mitigation in payments
Salary Range- $90,000-$100,000 a year
Qualifications:
BACHELOR OF COMPUTER SCIENCE
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