1 Ensure highly reliable and error free network monitoring for all TX. Products.

Good knowledge of DWDM, OTN, NPT, EPT domains
Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network,
knowledge of ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP
Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment
Basic knowledge of TWAMP protocol
Excellent Problem Solving skill

Inter-personal skills & Decision making

Ensure high customer satisfaction index for Data.
Timely Tx backbone incidents resolution and meet MTTR as per SLA
Tx network unplanned Incident Management.
Ensure diagnosis of the backbone incident within 30 minutes or SLA
Co-ordination with Service fault/ Incident Management for TWAMP related issue during any outage
Vendor’s Action plan implementation for Tx.N/W failure restoration.
Detection / management / restoration of catastrophic failures.
Service restoration by rerouting of traffic in case of network failures.
Problem management for Tx backbone network.
Manage and develop team.
Ensure training to new joinees.
Provide updates to team about the latest technology tools and performance measures to ensure continuous service improvements
Promote a culture a proactive approach and ownership among the engineers.

Team Lead - Optics

The Opportunity