Role: MICE - Operations
Level: Assistant Manager / Deputy Manager
Reporting To: Associate Director - Corporate Channel
Location: Gurugram
About the Function: MakeMyTrip’s Corporate Channel business enables organizations to manage their travel and event requirements with efficiency and control. Its flagship product, MyBiz, is a self-booking platform designed to simplify business travel—offering real-time bookings, policy compliance, and cost optimization. Today, over 59,000 companies use MyBiz to streamline their corporate travel operations.
The business also houses a fast-growing MICE (Meetings, Incentives, Conferences, and Exhibitions) vertical that delivers end-to-end solutions for group travel and events. From offsites and reward programs to large-scale conferences and exhibitions, the MICE team drives seamless execution through a strong supplier network, centralized contracting, and cost-effective planning.
Together, MyBiz and MICE position MakeMyTrip as a comprehensive partner for corporate mobility and engagement—empowering organizations to manage both everyday travel and strategic events with equal excellence.
About the Role: The incumbent in this role will be responsible for end-to-end execution of corporate MICE movements (Meetings, Incentives, Conferences & Exhibitions) across domestic and international destinations.
The role demands strong operational control, vendor coordination, financial discipline, crisis handling capability, and seamless on-ground delivery for large corporate groups ranging from 50 to 1000+ pax.
This position requires a detail-oriented professional capable of managing multiple high-value accounts while ensuring operational excellence and client satisfaction.
What Will You Be Doing
Qualification & Experience
Key Success Factors For The Role
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