Overview In a world where AI is disrupting Fintech and our customers are increasingly coming from a generation that takes fast information for granted, QuickBooks is best positioned to provide critical insights and automate complex tasks for small and medium business owners by transforming into an AI-powered platform. Come join the QuickBooks Customer Success Digital team as a Principal Product Manager, responsible for building AI-powered, customer-facing conversational experiences like chat and voice assistants. At Intuit, one of our biggest priorities is helping customers get the best out of their Intuit products. Our digital Help channels anticipate where customers may face friction and deliver help at the right moment of need and in the best channel, helping customers start, run, and grow their businesses.
There is an untapped opportunity to re-imagine how we deliver omni-channel connected Help experiences at scale to millions of QuickBooks customers, by tapping into the massive volumes of data we have on small businesses and leveraging the power of AI. As a Principal Product Manager, you’ll drive the product strategy and execution - making your vision into a reality. We are seeking a high-energy, customer-obsessed, technical and collaborative self-starter who is fluent in strategically deploying AI to deliver magical customer experiences.
Responsibilities
Qualifications
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: 236000 to $319,000.
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