Associate Subscription Account Manager
Nutanix•Durham, NC
fulltime
Sales and Business Development
2+ years
Hungry, Humble, Honest, with Heart. The Opportunity Nutanix (NTNX) is looking for a dynamic Associate Subscription Account Manager to
deliver exceptional customer service and improve customer retention and subscription
renewals for Nutanix customers. As a Subscription Account Manager, you will advise our
customers on maximizing the value from a wide array of Nutanix solutions, while playing a key
role in helping us realize our revenue goals, including working closely with your peers in our
regional sales organization and Renewal Quote Representatives to maximize the renewal
revenue and renewal rate. Your day-to-day will include collaboration and coordination with our
Field Sales Account Managers, and Systems Engineers to focus on the overall adoption and
utilization of your existing portfolio to provide an ongoing best-in-class customer experience.
We enable your success through personalized onboarding. In 6 months, you will be
comfortable with the tools and processes, built positive relationships with your internal and
external ecosystem and be able to define a customer engagement plan aligned with your
Nutanix account team for your dedicated territory. We are confident that within your first year you’ll have developed strong relationships with our customers. You’ll be driving the design of tailored optimization plans driven by your comprehensive understanding of their unique needs & challenges. Working as a collaborative, strategic partner you’ll advise them in how to maximize their utilization of Nutanix Solutions to positively impact their day-to-day business, and year end bottom line.
About The Team At Nutanix, the Subscription Account Management team based in Raleigh-Durham embodies a collaborative and dynamic work culture. The team is made up of talented individuals who are passionate about delivering exceptional service to our customers. With a focus on teamwork and shared success, the Subscription Account Management team thrives in an environment that values collaboration and innovation.
You will report to the Manager, Subscription Account Management who is dedicated to providing mentorship and guidance to help you excel in your role. As part of a hybrid work setup, you will have the flexibility to work remotely some days, with just three days required in the office to engage with your colleagues and collaborate on projects. This balance allows for a mix of independent work and team interaction, ensuring that you can focus on delivering top-notch service to our customers while also enjoying a flexible work environment.
Your Role
What You Will Bring
Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
The pay range for this position at commencement of employment is expected to be between USD $ 61,800 and USD $ 123,600 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.