Applied AI/ML Manager of Software Engineering

Job Description This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.

As a Manager of AI/ML Engineering team at JPMorgan Chase within the Business Banking , you lead our dynamic teams and will be responsible for applying advanced machine learning techniques to intricate task such as natural language processing, document screening and manage day-to-day implementation activities by identifying and escalating issues

Job Responsibilities

• Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as NLP, speech recognition and analytics, or recommendation systems
• Choosing, extending, and innovating ML strategies for various banking problems
• Provides guidance to immediate team of software engineers on daily tasks and activities
• Sets the overall guidance and expectations for team output, practices, and collaboration
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements
• Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
• Learning about and understanding our supported businesses in order to drive practical and successful solutions

Required Qualifications, Capabilities, And Skills

• Formal training or certification in Software Engineering concepts and 5+ years applied experience and hand-on industry experience in Machine Learning.
• Good understanding of the latest advancement of NLP concepts, such as the transformer architecture and knowledge distillation.
• Experience in classical ML techniques including classification, clustering, optimization, cross validation, data wrangling, feature selection, and feature extraction
• Experience leading technology projects
• Experience managing technologists
• Proficient in automation and continuous delivery methods
• Scientific thinking with the ability to invent and to work both independently and in highly collaborative team environments
• Solid written and spoken communication skills
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred Qualifications, Capabilities, And Skills

• Hands-on experience with virtual assistant model development and optimization
• Familiarity with continuous integration models and unit test development
• Experience with A/B experimentation and data/metric-driven product development

About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.