Ways of Working
- Employees will work from the office all 5 days (Bangalore).
About Swiggy
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
About Swiggy Instamart
Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 40000 + assortments / products to our customers within 10-15 mins. We are striving to augment our consumer promise of enabling unparalleled convenience by making grocery delivery instant and delightful. Instamart has been operating in 120+ cities across India and plans to expand to a few more soon. We have seen immense love from the customers till now and are excited to redefine how India shops.
Have a thorough understanding of the industry, category, brand & retail objectives, online & offline competition, trends/events, competition, vendors with a strong understanding of growth levers
Strong focus on customer needs, both existing and potential, and use that knowledge to deliver a customer experience that is unparalleled
Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behavior
Conduct financial analysis of business opportunities to meet P&L goals, drive necessary promotions, campaigns basis insights, marketing plans etc.
Work with the marketing team to identify the best initiatives to build awareness and encourage trial across channels – SEM, SEO, ATL, etc. Work on relevant assortment, enable its discovery and ensure conversion
Implement industry insights and best practices to grow overall category & band P&Ls
Ownership of Brand P&L - Strategic Brand Partnerships Management :
Develop deep and long standing relationships with the partners to drive relationships from the strategic to tactical and create win-win situations in the value chain
Own the brand growth numbers of the platform in terms of revenue, savings, margins, inventory management, products, returns, ordering, etc.
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
Set up industry best practices and SOPs
Desired Skills
Demonstrated ability to identify and solve ambiguous problems
Identifying customer needs and inventing new ways to meet those needs
Tenacity to develop ideas independently and thrive in a fast-paced start-up environment
Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential
Excellent verbal and written communication with interpersonal skills
Extreme attention to detail and willingness to roll up your sleeves.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law.
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