Overview
Job Description:
Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform
Role Overview
The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large‑scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow’s telecom ecosystem such as (
topologies, equipment, and processes
)
This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI‑enabled, future‑ready telecom operations.
Key Responsibilities
- TNI & ServiceNow Architecture
- Architect end‑to‑end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows).
- Define scalable, secure, and high‑performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules.
- Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards.
- Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance.
- Solution Design & Delivery Leadership
- Lead solution architecture for large implementations, upgrades, and multi‑module programs in the telecom domain.
- Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices.
- Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness.
- Optimize workflows, inventory models, and network operations dashboards for performance and usability.
- Integration & Automation
- Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event‑driven patterns, and network adapters.
- Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity.
- Stakeholder Engagement & Strategy
- Partner with business, network ops, engineering teams, and CXO‑level stakeholders to align TNI architecture with transformation strategy.
- Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre‑sales architecture sessions.
- Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy.
- Innovation & Telecom Transformation
- Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) [servicenow.com]
- Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform.
- Leadership, Mentoring & Governance
- Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices.
- Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE).
- Mentor cross-functional teams and support capability building through structured training and knowledge sessions.
Required Experience & Qualifications
- 15+ years of overall IT experience, with strong background in enterprise system design and large-scale architecture.
- 10+ years specialized in ServiceNow + TNI architecture, including hands‑on experience with telecom inventory models. (TNI includes inventory, rack design, capacity, equipment modeling, fiber/circuit mapping, etc.) [learning.s...icenow.com]
- Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.
- Proven experience designing integrations between ServiceNow and OSS/BSS systems.
- Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology.
- Strong communication and stakeholder management skills, including experience presenting to senior executives.
- ServiceNow certifications preferred:
- Certified System Administrator
- CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules)
- CAD
- CTA (preferred)
Preferred Skills
- Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations.
- Familiarity with AI features in ServiceNow—Predictive Intelligence, Automation Engine, AIOps.
- Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns.
- Hands-on experience with pre-sales, estimation, and solution shaping for large telecom RFPs.
Why This Role Matters
This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
Responsibilities
Job Description:
Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform
Role Overview
The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large‑scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow’s telecom ecosystem such as (
topologies, equipment, and processes
)
This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI‑enabled, future‑ready telecom operations.
Key Responsibilities
- TNI & ServiceNow Architecture
- Architect end‑to‑end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows).
- Define scalable, secure, and high‑performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules.
- Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards.
- Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance.
- Solution Design & Delivery Leadership
- Lead solution architecture for large implementations, upgrades, and multi‑module programs in the telecom domain.
- Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices.
- Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness.
- Optimize workflows, inventory models, and network operations dashboards for performance and usability.
- Integration & Automation
- Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event‑driven patterns, and network adapters.
- Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity.
- Stakeholder Engagement & Strategy
- Partner with business, network ops, engineering teams, and CXO‑level stakeholders to align TNI architecture with transformation strategy.
- Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre‑sales architecture sessions.
- Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy.
- Innovation & Telecom Transformation
- Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) [servicenow.com]
- Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform.
- Leadership, Mentoring & Governance
- Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices.
- Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE).
- Mentor cross-functional teams and support capability building through structured training and knowledge sessions.
Requirements
Job Description:
Telecommunications Network Inventory (TNI) Architect - ServiceNow Platform
Role Overview
The TNI Architect is a senior architectural leader responsible for defining, designing, and governing large‑scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow’s telecom ecosystem such as (
topologies, equipment, and processes
)
This role partners with enterprise architects, network engineers, and business leaders to build scalable, AI‑enabled, future‑ready telecom operations.
Key Responsibilities
- TNI & ServiceNow Architecture
- Architect end‑to‑end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation (Supports inventory visualization, topology mapping & telecom workflows).
- Define scalable, secure, and high‑performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules.
- Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards.
- Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance.
- Solution Design & Delivery Leadership
- Lead solution architecture for large implementations, upgrades, and multi‑module programs in the telecom domain.
- Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices.
- Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness.
- Optimize workflows, inventory models, and network operations dashboards for performance and usability.
- Integration & Automation
- Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event‑driven patterns, and network adapters.
- Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity.
- Stakeholder Engagement & Strategy
- Partner with business, network ops, engineering teams, and CXO‑level stakeholders to align TNI architecture with transformation strategy.
- Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre‑sales architecture sessions.
- Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy.
- Innovation & Telecom Transformation
- Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization. (ServiceNow supports automated service creation & network topology management) [servicenow.com]
- Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform.
- Leadership, Mentoring & Governance
- Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices.
- Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE).
- Mentor cross-functional teams and support capability building through structured training and knowledge sessions.
Preferred Skills
- Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations.
- Familiarity with AI features in ServiceNow—Predictive Intelligence, Automation Engine, AIOps.
- Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns.
- Hands-on experience with pre-sales, estimation, and solution shaping for large telecom RFPs.
Why This Role Matters
This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.