Assistant General Manager

What this job involves: As an Assistant General Manager at JLL, you will play a vital supporting role in the daily operations of an Office property in downtown Chicago. As an administrative leader, you will oversee the property in the absence of the Property Manager or General Manager. Additionally, you’ll work closely with tenants, vendors and engineers, and learn valuable skills while drafting vital financial reports. This position is a great learning opportunity and can serve as a springboard to leadership roles in Property Management at JLL.

What your day-to-day will look like:

• Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues
• Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports
• Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards
• Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards
• Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management
• Help facilitate tenant events and building communications to enhance community engagement and satisfaction.
• Manage a Property Associate and Tenant Service Representative, overseeing their daily tasks and career development
• All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations.

On-site Presence Required Complete job description available on JLL's internal portal Required qualifications:

• Bachelor's degree in Business, Real Estate, Communications, or related field
• Real Estate license required within 6 months of hire date
• 3-5 years of commercial property management experience with demonstrated success in tenant relations
• Experience in budgeting, invoicing and financial reporting
• Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
• Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
• 3+ years of experience in Yardi and Kardin
• Strong communication skills