Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description Senior Technical Product Manager - AI Platform (SLM, RLHF & ML-Ops) About Uniphore Uniphore is one of the largest B2B AI-native companies with decades of proven, built for scale, and designed for the enterprise. Our Business AI Cloud (BAIC) powers mission-critical AI deployments for Fortune 500 customers across regulated and data-intensive industries.
Uniphore’s platform uniquely combines Generative AI, Knowledge AI, Emotion AI, multimodal understanding, and guided workflows to deliver trustworthy, explainable, and outcome-driven enterprise AI. We operate at production scale—across voice, video, text, and structured data—where reliability, governance, and performance matter as much as innovation.
Why This Role Matters Enterprise GenAI is moving beyond prompts and demos. Customers now demand:
This role owns the core AI platform knowledge capabilities that make all of that real.
Role Overview We are hiring a Senior Technical AI Product Manager to build and scale core AI platform features that enable:
You will operate at the intersection of model / data science, platform engineering, and enterprise product delivery, owning foundational capabilities used by multiple product teams internally (BAIS) as well as external enterprise customers (BAIC).
This is a deeply technical platform PM role, ideal for someone who has worked closely with ML engineers, data scientists, and infra teams and knows how to turn complex AI systems into reliable, scalable, and consumable enterprise platforms.
What You’ll Own
Required Qualifications
Preferred Qualifications
Hiring Range $186,900 - $257,000 - for Primary Location of USA - CA - Palo Alto
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference: USA - CA - Palo Alto
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
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