USI-EH26-I&AM Administrator- Sr Analyst-Hyd

Summary Position Summary Systems Administrator, Access & Identity Management - DeloitteSupportServicesIndiaPrivate Limited Career Level – L3- Professional Workyou’ll do

This role requires someone who understands the administration of user access and security profiles across applications and systems in a corporate environment, security policies, and audit controls. Administrators are also responsible for reporting and investigating exceptions, testing and maintaining access controls, and supporting the business and IT staff for security-related identity and access issues. May serve internal or external clients.

Responsibilities:

• Managing/creating user accounts as per the approved access request form.
• Troubleshooting user access issues and escalating to the required team as per process.
• Creating and managing Security groups.
• Should have knowledge on creating Shared Mailboxes & Distribution groups.
• Represent Access Services Team and/or AD Administration Team on related projects.
• Must be able to gain familiarity and understanding with the following technologies: Web based applications, VPN, Exchange, Active Directory, and the Power-shell.
• Knowledge on Service-Now administration.
• Hands-on experience in troubleshooting (advanced level) issues related to User access in different Domains.
• Advanced level of understanding in analyzing system event logs, performance issues.
• Work allocation to staff based on priority and urgency (while acting as SLA).
• Identify process gap’s and take initiatives for process refinement.
• Strong knowledge on Power-shell scripting.
• Knowledge on Service-Now or any ticketing tools

Qualifications:

• Education requirements: B.E, B.Tech, M.C.A, Graduation degree with 3-7 years of relevant work experience.

Experience:

• Minimum 4 years of experience or training in computer security, auditing of user accounts, elevated accounts, and access management.
• Require a basic understanding of access administration and the ability to pick up other technologies and their related security procedures quickly.

Required Specific Skills:

• Ability to analyze user request forms to determine the appropriateness of the request.
• Proven teamwork qualities with emphasis on customer service, team building, and strength-based teams.
• Strong organizational skills and ability to multitask under pressure and project deadlines.
• Ability to troubleshoot user access problems and determine appropriate corrective action.
• Ability to view incidents and problems from a customer perspective and take initiative to represent the customer when working with other teams toward a resolution.
• Good Cross team collaborative techniques
• Drive Technical Assistance and Root cause analysis calls.
• Intermediate understanding of Application, Server, and Network Infrastructure.
• Knowledge/Skill on Azure Active Directory.

Required Technical Skills:

• Experience with Enterprise directory services (Active Directory)
• Experience with Power-shell script.
• Intermediate MS Office/Outlook.
• Experience with Active Directory and SharePoint preferred.
• Knowledge on Azure Active Directory.

Certification:

• MCSE Certification (Server Infrastructure \ SharePoint \ Messaging).
• ITIL Intermediate (Service Operations, Service Transition & CSI)

Location: Hyderabad Shift Timing: Shift between 9:00 AM to 11:00 PM IST

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Requisition code: 326220