The Opportunity

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description What you get to do in this role:

Partner with team members across multiple offices and other partners (Finance, Legal, IT, and Sales Ops) while monitoring relevant US GAAP and SEC developments to ensure revenue recognition procedures comply
Implement controls and evaluate actions required for compliance with ServiceNow revenue recognition accounting process, including the bookings and billings process
Complete required month-end close activities including revenue reconciliation and management reporting
Support process improvements and implementation of revenue reporting to further refine revenue tasks and shorten revenue close cycle
Document reviews following ASC 606 accounting standards
Provision and creation of training on revenue recognition rules and policies to partners (Sales, Deal Desk, Legal and Sales Ops) and any other departments
Perform contract analysis review and apply critical thinking to ensure subscription contracts have been accounted for

Qualifications To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
4+ years of experience with a background in a Big 4 public accounting firm preferred
Active CPA designation and industry accounting experience
Experience applying SAB 104 and EITF 08-1 as it relates to SaaS or software companies (or experience with EITF 00-21) and working knowledge of all other current literature related to revenue recognition a plus
Strong organizational skills and detail-oriented self-starter with the ability to work independently to meet deadlines
Ability to work within a team to expedite completion of projects with other teams including FP&A, Sales, Marketing and Information Systems
Experience with MS Office software including Excel, Word, and PowerPoint
Experience with SAP is preferred

FD21

Additional Information

Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Sr Revenue Accountant

The Opportunity

About ServiceNow