Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Itron is seeking a strategic, customer‑centric, and collaborative
Solution Architect
to guide solution definition throughout the sales cycle. In this role, you will translate complex technical capabilities into clear, meaningful solution narratives that help utilities and energy customers address real‑world challenges.
Aligned to named accounts, you will partner closely with Enterprise/Client Executives as an authentic and trusted advisor—co‑creating pursuit strategies, designing integrated solutions, and ensuring a smooth, accountable transition from pre‑sales into delivery.
This role requires agility, innovative thinking, and the ability to bring technical, commercial, and delivery teams together around scalable, feasible, and customer‑aligned solutions.
Duties And Responsibilities
- Develop and maintain internal Solution Definitions and customer‑facing Solution Overviews that clearly articulate complete, customer‑centric technical and commercial solutions.
- Ensure strong alignment between proposed solutions, pursuit strategy, pricing, and expected customer outcomes.
- Create and maintain reusable Level 1 (platform‑wide) and Level 2 (use‑case–specific) architecture diagrams reflecting scalable, innovative design patterns.
- Review RFP responses for accuracy, clarity, and compliance while fostering collaboration across functional teams.
- Serve as Solution Lead for assigned pursuits, partnering with the E/CE to align win themes, pricing strategy, architectural feasibility, and value.
- Support the development of Opportunity Review Board (ORB) materials to promote transparent decision‑making and internal alignment.
- Validate technical scope, integration feasibility, and contractual clarity to ensure a seamless transition from pre‑sales to delivery.
- Lead the articulation of Grid Edge Intelligence use cases and help customers understand the incremental value of AMI 2.0 programs.
- Provide guidance on Intelligent Network Connectivity considerations—including performance, resilience, and cost efficiency—to support customer decision‑making.
- Partner with the E/CE to shape opportunities, expand solution scope, and increase Total Contract Value (TCV) through collaborative and customer‑focused design.
- Maintain a library of reusable solution artifacts, including diagrams, blueprints, and messaging frameworks.
- Offer structured feedback to Product Line Managers to strengthen solution readiness and alignment with customer expectations.
- Collaborate with Presales Engineers to ensure demos effectively reinforce solution architecture and customer value.
- Support internal education and knowledge‑sharing to enhance architectural consistency and solution awareness across teams.
Required Skills & Experience
- 8+ years of experience in technical pre‑sales, solution architecture, product management, or related roles — or equivalent experience in utilities, telecom, or enterprise technology.
- Ability to develop and communicate Level 1 and Level 2 architectures across diverse technologies and deployment environments.
- Experience translating customer goals into use cases and into executable, high‑value solutions.
- Familiarity with AMI systems, Grid Edge Intelligence, MDMS, device intelligence platforms, and intelligent network connectivity (cellular or mesh).
- Ability to articulate regulatory considerations and business case justification for AMI 2.0 and modernization programs.
- Experience with solution scoping, SOW development, and cross‑functional solution definition.
- Strong communication skills with the ability to engage authentically with both technical and executive stakeholders.
- Bachelor’s degree in engineering, computer science, information systems, or a related field — or equivalent experience.
Preferred Skills & Experience
- Experience collaborating with utility operations, planning, or regulatory teams.
- Familiarity with cloud‑native, multi‑tenant, or distributed intelligence architectures.
- Knowledge of competitive AMI, grid‑edge, or utility data platform solutions.
- Experience influencing product strategy through structured customer and market feedback.
Travel: 50-60%
Physical Requirement: This is a typical office job, with no special physical requirements or unusual work environment.
Benefits Info
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! This position is eligible to participate in the sales incentive program.
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com