Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
The AI-Powered International Pipeline Architect
We're seeking a strategic, visionary Senior Director of International Business Development to lead our International BDR organisation. This is a crucial, high-impact role for a proven leader passionate about leveraging Artificial Intelligence and Machine Learning to build a modern, hyper-efficient pipeline across diverse international markets.
You will be responsible for defining and executing the international go-to-market strategy for our Business Development teams. You will operationalize cutting-edge technology, combining GenAI-powered personalization, predictive scoring, and deep buyer intent insights to ensure your teams connect with the right prospects at the perfect moment, driving high-quality, scalable pipeline generation on a International scale.
What You'll Do
Innovate & Lead: Own the hiring, onboarding, and culture for a diverse international team. You will recruit and develop individuals who are AI-literate, adaptive, and eager to experiment with new technologies to drive results. You will foster a culture of innovation and continuous improvement.
Qualifications
What We're Looking For
A International Leader: Passion for developing talent and creating an inclusive, high-performance culture across different regions. A leader who uses data and technology to objectively measure and improve human performance on an International scale.
Additional Information
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
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