About Coursera Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 197 million registered learners as of December 31, 2025.
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Job Overview: The Sales Enablement Specialist is responsible for equipping the Customer Success (CS) organization with the knowledge, skills, processes, and tools needed to drive adoption, retention, and growth. This role partners closely with Customer Success leadership, Product, and RevOps teams to design and execute training programs, process improvements, and build resources that empower CSMs to perform at their best. E.g. account planning templates, QBR delivery, techniques for resolving conflict You will also act as a liaison and field coach in the APAC and EMEA regions engaging with local sales and customer success management, serving as the eyes/ears of enablement in the region.
This role reports into the Revenue Operations team within Coursera’s Enterprise Solutions. The Enterprise Solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or retrain their workforce with the world’s best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations.
Responsibilities: The Sales Enablement Specialist is responsible for
Some travel (<25%) required to deliver roadshows, training, and attend revenue team events.. Occasional travel to the London office is expected.
Basic Qualifications: Qualified applicants will possess:
Preferred Qualifications: Additional consideration will be given to applicants with:
If this opportunity interests you, you might like these courses on Coursera:
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at accommodations@coursera.org. Learn more in our CCPA Applicant Notice and GDPR Recruitment Notice.
To protect against recruitment fraud, please note that Coursera recruiters will only communicate with candidates using official coursera.org email addresses. We do not conduct interviews or negotiate offers via personal or non-coursera.org accounts.
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