Title – Sr. Solutions Architect
Location – Atlanta, GA
AboutGreyOrange
GreyOrange is a global leader in AI-driven robotic automation software and hardware, transforming distribution and fulfilment centers worldwide. Our solutions increase productivity, empower growth and scale, mitigate labor challenges, reduce risk and time to market, and create better experiences for customers and employees. Founded in 2012, GreyOrange is headquartered in Atlanta, Georgia, with offices and partners across the Americas, Europe and Asia. For more information, visit www.greyorange.com.
Overview:
We are seeking a U.S.-based Sr. Solutions Architect to join our dynamic Solutions Engineering & Design team. In this remote role, you will be instrumental in shaping next-generation automation solutions for warehouse operations by leveraging the full breadth of the GreyOrange technology product suite. You will play a key role in supporting our global commercial teams, collaborating closely with customers, system integrators, partners, and internal teams across hardware, software, and product development. A strong background in data analytics, solution design, supply chain, warehouse automation & operations, and experience within retail, wholesale and eCommerce verticals is essential.
Key Responsibilities:
Pre-Sales/ Solutions Design:
- Act as a subject matter expert in aligning customer operations and business needs with GreyOrange’s automation and software solutions
- Lead site visits, software demonstrations, discovery workshops, and customer-facing presentations throughout the pre-sales and solutioning process
- Collaborate with Sales, Product, Solution Design, Delivery, and Customer Success teams to craft tailored, high-impact solutions
- Provide cross-functional program management of all sales pursuits, including the facilitation of internal approval cycles (Solutions Reviews and Deal Reviews)
- Prepare accurate and timely deliverables for sales pursuits, including data analysis, AutoCAD layouts, solution modelling, BOMs, and proposal materials
- Collect and analyze customer data to inform solution design; translate data insights into clear visualizations to guide stakeholders
- Apply MOST methodologies to create engineered labor standards and productivity targets based on GreyOrange technologies
- Develop and deliver simulation models to validate proposed solutions and ensure alignment with customer KPIs
- Use industry-specific knowledge to build compelling business cases and ROI models tailored to verticals such as retail, eCommerce, and grocery
Post Sales/ Implementation:
- Lead and facilitate implementation phase of design while partnering with other delivery teams to ensure solution realizes intended business case by meeting the layout, storage, throughput and productivity gain requirements
- Support and/or Lead and facilitate design and integration workshops with customer teams
- To prepare documentation on Functional Requirements and Integration Design requirements and to handover documents to internal teams to get the product delivered
- To interface with product teams for custom solutions
- To Identify Key Performance Indicators (KPIs) for a project and to make sure KPIs are met during Go-Live period and get sign off
Other Responsibilities:
- To be able to manage junior solution analysts and develop them to be solution architects of future
- Partner with Product Management and R&D to influence future solution offerings, tools, and technology roadmaps based on market feedback and customer needs
- Creating work products templates, implementation approaches/ frameworks and tools so time to create solutions can be reduced, easy to onboard new solution architects and train/develop solution analysts
- Represent GreyOrange at trade shows and industry events, providing thought leadership in key market verticals
Requirements:
- BE/ B-Tech degree in mechanical engineering, industrial engineering, supply chain. Masters preferred
- 7+ years of acting as a solutions manager, industrial engineering manager and/ or solutions consultant to support pre-sales/post sales in leading companies in the field of warehouse automation, supply chain consulting, 3PL, industrial engineering, solution sales, material handling and/ or automation.
- Highly proficient in working with large amounts of customer data with demonstrated capability in data analysis (e.g. order and profile analysis, inventory analysis, storage analysis, sensitivity analysis) and data visualization
- Demonstrated experience in leading client or prospect facing consultancy and engagement, expertise in workshop facilitation
- Strong verbal and written presentation and communication skills; Experience in preparing and presenting oral and written presentations to upper-level management and customers
- Industry vertical subject matter expert in wholesale, retail and/or e-com
- Highly proficient in warehousing process design/re-design and creation of engineered labor standards using MOST
- Experience with WMS, WES and WCS. Has thorough understanding of functions and role of each
- Proficient in material handling specification
- High level business and financial acumen with ability to determine business case/ROI
- Experience with simulation tools used in the warehouse/distribution center environment
- Ability to work in a fast-paced environment managing multiple projects simultaneously
- Travel: 30-40% (based on needs of the business and project-client engagement)
GreyOrange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.