Many teams struggle with technology that slows them down. Freshworks uncomplicates work with simple, powerful, and intuitive solutions trusted by 72,000+ organizations, including Bridgestone, Sony Music, and S&P Global, to create exceptional customer (CX) and employee (EX) experiences. With more than 4,500 colleagues worldwide, we’re showing that enterprise software can be easy to use, quick to deliver value, and built for people.
FireHydrant, a Freshworks company, is focused on a different but equally critical mission: helping modern engineering teams manage incidents, reduce downtime, and operate with confidence. FireHydrant is a leading incident management and site reliability platform trusted by fast-growing, highly technical organizations across cloud infrastructure, developer tooling, fintech, gaming, and e-commerce.
At Freshworks and FireHydrant, you’ll be part of teams that value curiosity, collaboration, and impact—and you’ll help customers solve problems that truly matter.
Job Description
We're hiring an Enterprise Account Executive to join the FireHydrant sales team, a recently acquired business within Freshworks. This role is fully aligned to the FireHydrant product, customer base, and go-to-market motion, selling into large, complex organizations with highly technical stakeholders.
As an Enterprise AE, you'll own and expand strategic accounts while driving new enterprise logo acquisition. You'll lead sophisticated, consultative sales cycles—partnering closely with DevOps, SRE, Engineering, IT, and executive leaders to help them improve incident response, reduce downtime, and strengthen operational resilience.
This role is ideal for a seasoned enterprise seller who thrives in ambiguity, enjoys navigating complex buying committees, and wants to make a tangible impact at scale.
What You'll Do:
Drive Enterprise Growth
Own the Full Sales Cycle
Sell Strategically & Consultatively
Collaborate to Win
Build a Predictable Business
This role is remote within the United States and is open to candidates based in the Eastern Standard Time (EST) zone.
Qualifications
Additional Information
Why You’ll Love It Here:
Work Location: This role is remote within the United States and is open to candidates based in the Eastern Standard Time (EST) zone, with travel required for customer engagement.
The annual base salary range for this position is $130,000 – $170,000 USD , plus variable compensation.
Compensation is based on factors including location, experience, job-related skills, and level.
Freshworks offers comprehensive benefits including medical, dental, vision, disability and life insurance, equity and ESPP, flexible PTO, flexible spending accounts, commuter benefits, wellness programs, and adoption and parental leave.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
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