Education Enrollment Advisor, Unbound Academy

Success in this role depends on your ability to establish trust with parents within moments of making contact. You will thrive here if you are motivated by outreach, diligent with follow-through, and capable of presenting a new educational model without depending on scripted language. If phone-based communication drains you or you prefer work without measurable performance indicators, this opportunity will not align with your strengths.

Unbound Academy operates as a tuition-free virtual public charter school that serves students through a distinctive educational framework. Core academics are completed in concentrated time blocks using AI-assisted learning platforms, allowing students to dedicate the remainder of their day to skill-building through hands-on projects and enrichment activities. You will serve as the primary relationship-builder for families considering this alternative.

Your weekly responsibilities include responding promptly to new family inquiries, supporting families through each stage of the admissions pathway, and advancing them from curiosity to confirmed enrollment. You will also attend local community events on behalf of Unbound Academy to cultivate new interest and raise visibility within your region. During quieter enrollment periods, you will support broader school operations while remaining prepared for the next admissions cycle.

If you are looking for a position where your communication quality, follow-through discipline, and personal accountability directly shape enrollment outcomes, we are eager to connect with you.

What You Will Be Doing

• Reaching out to new inbound inquiries within 24 hours and beginning the admissions dialogue via phone
• Presenting Unbound Academy's virtual structure and enrollment procedures using straightforward, accessible language
• Maintaining regular follow-up to advance families from initial inquiry through application completion and into enrollment
• Recording all interactions in a CRM system with precise notes, defined next actions, and current pipeline status
• Planning and facilitating local recruitment events across Texas or Arizona to introduce the school and generate new family interest

What You Won’t Be Doing

• Allowing inbound leads to remain unaddressed while you focus on administrative tasks
• Relying on scripted dialogue or functioning like a transactional call center representative
• Participating in events without actively engaging prospects or capturing actionable leads
• Devoting most of your time to back-office responsibilities during active enrollment periods

Education Enrollment Advisor Key Responsibilities Transform family interest into qualified, well-informed applicants who successfully complete enrollment at Unbound Academy.

Basic Requirements

• Located in Arizona and available to work in a hybrid capacity
• 1–2 years of experience in customer service or another role involving direct customer interaction
• Background working with children or families (through schools, camps, childcare, tutoring, or similar contexts)
• Comfortable initiating frequent phone conversations and supporting families through multi-phase processes
• Strong verbal communication abilities with the capacity to quickly build rapport and trust
• Working knowledge of CRM platforms or digital lead management tools

Nice-to-have Requirements

• Prior experience in admissions, enrollment, inside sales, or lead qualification functions
• Experience organizing or delivering presentations at community events or outreach initiatives
• Academic background or coursework in communications, education, or a related discipline

About Unbound Academy Unbound Academy is ‍Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.

At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom.

By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.

Crossover Job Code: LJ-5759-US-Phoenix-EducationEnrol