About GitHub GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.
Locations In this role you can work from Remote, United States
Overview GitHub is growing its Customer Success Architecture team in the US, and we are seeking an experienced Senior Manager to lead our regional team and elevate customer engagement at scale. This role is pivotal in guiding a team of Customer Success Architects who partner with enterprise customers to accelerate digital transformation through GitHub’s solutions.
As a Senior Manager, you will coach and empower your team to synthesize industry insights, customer business priorities, and GitHub’s product capabilities into strategies that deliver measurable value. Acting as both a leader and trusted advisor, you will help your team translate complex technical concepts into clear, actionable business outcomes, enabling customers to embed DevSecOps practices, adopt GitHub technology, and achieve sustainable success.
This role requires strong business and technical acumen with proven experience in leading high-performing, customer-facing teams. You will represent the voice of the customer internally, provide strategic guidance to cross-functional teams, and proactively shape GitHub’s engagement model across the region. By fostering a culture of innovation, collaboration, and customer-centricity, you will play a critical role in expanding GitHub’s impact in the US and ensuring our customers realize the full potential of their investment in GitHub.
Responsibilities
Qualifications Required Qualifications:
Preferred Qualifications:
Compensation Range The base salary range for this job is USD $129,680.00 - USD $343,920.00 /Yr.
In addition, this role also has the opportunity to earn sales incentives. On target earnings (OTE) is based on a 80/20 base salary/sales incentive.
These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
GitHub values
Manager fundamentals
Leadership principles
Who We Are GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
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